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Event Network, LLC · 1 week ago

Assistant Director @ Franklin Institute

Philadelphia, PA

Full-time

Onsite

Mid Level

3+ years exp

Event Network, LLC is the leading operator of retail experiences at iconic destinations across the United States. The Assistant Director will lead a dynamic team to ensure extraordinary guest experiences while managing daily operations and driving sales.

CommunitiesGiftMuseums and Historical SitesRetailShopping MallSocial Media

Responsibilities

Inspire and Lead: Uphold and promote Event Network’s Core Values, fostering a positive and inspiring atmosphere for both our Team Members and Guests

Collaborate and Grow: Partner with the Store Director to recruit, develop, and mentor a talented team that shares your passion for delivering exceptional guest service

Drive Excellence: Manage daily operations with a focus on guest service, visual merchandising, team management, and driving sales

Create Memorable Experiences: Ensure every guest leaves with a smile by delivering exceptional service and creating a store environment that mirrors the excitement of the museum

Master Merchandising: Keep our store visually stunning by following presentation plans and staying ahead of merchandising trends

Set High Standards: Hold yourself and your team accountable to the highest performance standards, consistently exceeding guest expectations

Qualification

Retail leadership experienceSales backgroundTeam managementMerchandising skillsGuest service commitmentPositive energyFlexibility

Required

At least three years of experience in a retail leadership role, with a strong background in sales, merchandising, and team management

An entrepreneurial spirit with a passion for sales and the ability to motivate your team

Proven ability to hire, train, and inspire a team to deliver their best

A deep commitment to guest service and a talent for creating memorable experiences

Availability to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business

A track record of fostering a positive and engaging work environment

Be prepared to stand, walk, and handle merchandise frequently throughout your shift

Occasionally, you'll need to reach, climb, stoop, kneel, crouch, or crawl to ensure smooth operations

Regularly lift and/or move up to 40 pounds

Company

Event Network, LLC

Glassdoor3.5

OUR STORY 25 Years in Business… 100+ Iconic Destinations… Event Network, LLC is the leading retail operator for cultural attractions across North America.

Founded in 1993

San Diego, California, USA

1001-5000 employees