CXG · 1 day ago
Automotive Luxury Brand Evaluator - Knoxville & Chattanooga (Mission-based)
Concord, TN
Full-time
Onsite
New Grad, Entry LevelCXG is a company that partners with leading luxury brands to enhance customer experiences. They are seeking a Luxury Automotive Experience Evaluator to provide expert feedback on the customer journey in premium automotive showrooms.
ConsultingConsumerCorporate TrainingTraining
Responsibilities
Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile
Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury
Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey
Share honest, professional feedback - Submit your observations through structured questionnaires on our platform
Qualification
Required
Must be 18 years of age or older
Good understanding of the automobile industry
Passionate about automobiles and improving customer service and retail environments
Enjoy interacting with people
Has a keen eye for discreetly observing and noting various aspects of your shopping experience
Own a car and has a driving license
Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys
Benefits
This is a freelance, project-based position
Flexible working hours
Company
CXG
CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christophe Caïs
Chief Executive Officer - CXG
T
Thibaut Fromageau
Chief Customer Officer
Recent News
UAE Business Review
2025-11-07
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