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Valiant Residential · 1 day ago

Director, Training and Development

Dallas,TX,US

Full-time

Onsite

Director/Executive

10+ years exp

Valiant Residential is a leading property management company with over 37 years of experience, seeking a Director of Training and Development to enhance their training and leadership development initiatives across a multi-market portfolio. The role involves setting the vision for learning, managing a high-performing team, and ensuring training programs align with operational goals and company culture.

AccountingBusiness IntelligenceMarketingReal Estate

Responsibilities

Set the strategic vision for training, onboarding, leadership development, and compliance education across all markets, ensuring alignment with operational goals, company standards, and long-term growth objectives

Build, lead, and develop a high-performing Training and Development team responsible for delivering consistent, high-quality learning programs across onsite, regional, and corporate roles

Design and govern enterprise training curricula, learning paths, and leadership development frameworks that strengthen bench strength, close performance gaps, and reinforce company culture and service standards at the site level

Partner with Operations and executive leadership to anticipate organizational needs and ensure training supports current workflows, systems, initiatives, and performance expectations

Lead training support for acquisitions, transitions, lease-ups, system implementations, process changes, and companywide initiatives, ensuring effective change management and adoption

Oversee onboarding programs for all onsite and regional positions, ensuring new hires are equipped with the tools, knowledge, and expectations needed for success

Ensure compliance, Fair Housing, safety, legal, and policy training is delivered consistently and effectively to mitigate risk and support operational accuracy

Leverage LMS platforms, digital learning tools, and instructional design best practices to deliver engaging, scalable learning solutions across multiple formats

Monitor training effectiveness using KPIs, performance trends, and operational outcomes, providing leadership with insights, recommendations, and continuous improvement strategies

Reinforce company culture, accountability, and service excellence so they are consistently experienced across all communities

Travel up to 25 percent as needed to support training delivery, leadership development, transitions, and field operations

Qualification

Training Program DesignLeadership DevelopmentLMS PlatformsMultifamily OperationsCompliance TrainingTeam LeadershipAnalytical SkillsCommunication SkillsOrganizational Skills

Required

Bachelor's degree required (Business, Real Estate, Property Management, Hospitality, Organizational Leadership, or related field preferred); Master's degree (MBA or related) a plus

Ten or more years of multifamily experience, including at least three years in a senior training, learning and development, or operations leadership role

Strong understanding of multifamily operations, onsite workflows, Fair Housing, safety, and regulatory requirements

Proven ability to lead, coach, and develop teams across multiple markets

Demonstrated experience designing and managing training programs that improve operational performance, compliance, and customer experience

Proficiency with LMS platforms, e-learning tools, and digital training technologies. Yardi a plus

Exceptional communication, facilitation, organizational, and analytical skills

Ability to evaluate training effectiveness using KPIs, performance trends, and operational outcomes to drive continuous improvement

Willingness and ability to work one hundred percent in-office and to travel up to twenty-five percent to support training delivery, leadership development, transitions, and field operations

Ability to perform the essential functions of the role with or without reasonable accommodation, including working in office and onsite environments, walking properties, navigating stairs, using standard office and training equipment, and occasionally lifting training materials weighing up to fifteen pounds