ServiceSource · 19 hours ago
Assistant Program Manager - Employment Development Program
Oakton-VA
Full-time
Onsite
Mid Level
$23/hr - $23/hr
3+ years expServiceSource is a champion for people with disabilities, and they are seeking an Assistant Program Manager to help oversee an innovative program that assists young adults with disabilities in transitioning to meaningful jobs. The role involves supporting daily program operations, ensuring compliance with regulatory guidelines, and providing active engagement for participants.
Assistive TechnologyCustomer ServiceElder CareNon ProfitReal EstateService Industry
Responsibilities
Perform the duties of the Program Manager in his/her absence. Ensure the daily operations are fulfilled and running smoothly. Maintain communication with pertinent management and staff regarding issues and concerns relating to the site
Assist the Program Manager in providing support to the individuals served and staff as needed. Maintain familiarity and ensure ongoing compliance with organizational polices, and other regulatory bodies (Medicaid, Licensure, CARF, etc.) as it pertains to individual’s records, plans and documentation
Assist with the completing and reviewing all evaluation/assessment reports, ISPs, progress review reports, daily notes, case notes, incident reports, contacts, reviews, attendance and other supporting documentation (including data collection and aggregation), in a timely and accurate manner. Ensure all programs and documentation comply with any and all regulatory agencies
Encourage and provide active engagement (in-person or virtually) in all daily group and individual areas including but not limited to community integration, personal care, mobility, behavior intervention, medication, training, communication, coordination of schedules, and supervision of participant’s activities
Promote a safe, clean, and orderly environment and report unsafe conditions immediately. Demonstrate proper behavior intervention techniques, following of written protocols and procedures. Immediately notify the Program Manager, Nurse, designee of any medical concerns, APS allegations, injuries, and other significant events
Establish/maintain communication with family members, authorized representatives, Guardians, residential providers, Support Coordinators regarding participants progress, schedule, community activities, illness, incidents, etc
Model and assist staff in providing active engagement in all daily group and individual areas
Ensure, maintain, and monitor accurate and quality participant records and documentation as per the PCP, regulatory and company standards and all applicable regulations. ISPs, quarterly progress reviews, and daily documentation will be reviewed regularly for accuracy, completeness, and timeliness of entry. Inform the Program Manager (or designee) of missing or inaccurate information immediately. Attend all staff trainings on documentation as scheduled
Encourage and support staff to maintain compliance with organizational policies and procedures, state, and federal regulations as applicable
Complete and pass the Orientation to Developmental Disabilities (ODD) test and competencies
Participate in department meetings, participant meetings as assigned, and staff committee meetings
Complete in an accurate and timely manner and in accordance to standard operating procedures all assigned documentation, attendance rosters, etc
Perform quality assurance of data, quarterly reports, etc. to ensure accuracy and compliance. Train/support staff as needed to ensure accuracy
Maintain up-to-date program participant information
Perform other responsibilities as assigned
Qualification
Required
High school diploma or General Educational Development (GED)
Three (3) years' experience working with individuals with developmental disabilities
Must pass the State of Virginia Department of Behavioral Health and Developmental Services (DBHDS) fingerprinting and criminal background check
Must pass the ODD (Orientation to Developmental Disabilities) assessment and competencies
Employees who drive individuals in the community or on behalf of the company must possess a current and valid driver's license
Eligible drivers must have a good motor vehicle record (MVR)
If eligible to drive, must pass the online driving training within 15 days of hire
Physical ability to support participants with personal care (feeding, toileting, transferring, etc.)
Ability to relate well to people at all levels of an organization
Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software, such as Microsoft Teams or ZOOM
Ability to solve practical problems and adapt to new information and guidance quickly
Excellent verbal and written communication skills
Detail-oriented and able to carry out work with the highest levels of accuracy
Ability to work independently and as part of a team
Knowledge of behavior intervention principles
Knowledge of community resources
Preferred
Bachelor's degree and/or college level course-work in the human service field
Supervisory experience
Benefits
Full benefits package (medical, dental, vision, retirement, PTO & more)
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
Company
ServiceSource
ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.
1001-5000 employees
H1B Sponsorship
ServiceSource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (24)
2023 (33)
2022 (44)
2021 (56)
2020 (82)
Funding
Current Stage
Late StageLeadership Team
Bruce Patterson
Chief Executive Officer
Nate Hoover
Chief Financial Officer
Company data provided by crunchbase