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Motion Recruitment · 2 weeks ago

Agile Product Owner / Business Analyst

United States

Contract

Remote

Mid Level

$60/hr - $80/hr

Motion Recruitment is seeking an Agile Business Analyst/Product Owner to serve as the primary liaison between business users and IT teams. The role involves defining product vision, collaborating with stakeholders, and delivering solutions using Agile methodologies.

Information TechnologyRecruitingStaffing Agency

No H1B

Responsibilities

Serve as the primary liaison between business users and IT teams, ensuring business needs are effectively communicated and addressed

Partner with business leaders, process owners, and executive stakeholders to define product vision, roadmap, and priorities

Work closely with the ServiceNow platform team to deliver solutions using Agile and SAFe methodologies

Collaborate with the technology organization’s Agile Center of Excellence (CoE) to ensure adherence to SAFe practices

Identify and coordinate resolution of delivery impediments; escalate risks and issues as appropriate

Recommend IT-based solutions to meet business requirements and improve existing processes

Collaborate with cross-functional teams internally and externally during the implementation of systems and business processes

Define system scopes, objectives, and required documentation for projects

Evaluate new software products and technologies for their applicability to current and future IT environments

Manage vendor relationships, including tracking issues and following up until resolution

Facilitate requirements gathering workshops and stakeholder interviews

Document business requirements, functional requirements, user stories, and use cases

Support creation and maintenance of project documentation, including process flows, RACI matrices, and status reports

Document UAT test cases and test plans as needed

Support UAT execution and coordinate defect resolution with IT teams

Maintain project collaboration channels (e.g., Microsoft Teams) and ensure stakeholders have access to up-to-date documentation

Qualification

Agile environment experienceServiceNow expertiseBusiness analysisSolution designBA certificationBig 4 consulting experience

Required

Proven experience as a Business Analyst or Product Owner in an Agile environment

Skilled in interviewing end users, gathering problem statements, identifying pain points, and translating business processes into system solutions

Experience scoping solutions in collaboration with architects and technical teams

Strong knowledge of ServiceNow and its modules; hands-on experience implementing or enhancing ServiceNow solutions

Focus on business analysis and solution design; not a data or systems analyst role

Advanced knowledge in strategic solution delivery models to ensure products and/or services continue to innovate and to drive continuous improvement; ability to understand the long-term ('big picture') and short-term perspectives of situation

Serve as the primary liaison between business users and IT teams, ensuring business needs are effectively communicated and addressed

Partner with business leaders, process owners, and executive stakeholders to define product vision, roadmap, and priorities

Work closely with the ServiceNow platform team to deliver solutions using Agile and SAFe methodologies

Collaborate with the technology organization's Agile Center of Excellence (CoE) to ensure adherence to SAFe practices