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Smartcat · 2 days ago

Sales Development Director tags.new

United States

Full-time

Remote

Director/Executive

Smartcat is building the future of work by integrating human expertise with digital teammates to enhance productivity. As the Director of Sales Development, you will lead a global SDR organization to drive customer acquisition and revenue growth, collaborating with various departments to optimize sales processes and performance.

Information TechnologySoftware

Growth Opportunities

Responsibilities

Own global Sales Development strategy across net-new enterprise outbound, customer expansion, and inbound lead follow-up

Build and scale a best-in-class SDR operating model that grows with the business

Partner with Sales leadership to align on pipeline targets, territory coverage, and account strategy

Collaborate with Marketing and Demand Generation to optimize lead handoff, follow-up speed, and conversion

Define SDR roles, capacity models, segmentation, and performance benchmarks

Implement consistent playbooks for outbound prospecting, expansion motions, and inbound response

Own SDR forecasting, reporting, and performance management

Build, coach, and develop high-performing global SDR teams

Gain deep understanding of Smartcat’s ICPs, products, industries, and revenue goals

Assess current SDR structure, performance, tools, and workflows

Build strong partnerships with Sales, Marketing, and RevOps leaders

Identify immediate opportunities to improve inbound lead follow-up and outbound focus

Launch improvements to SDR workflows, messaging, and prioritization

Align on global SDR coverage model across enterprise, expansion, and inbound

Define SDR success metrics, capacity models, and career paths

Roll out standardized playbooks for outbound, expansion, and lead follow-up

Improve conversion rates from lead to meeting and meeting to opportunity

Fully own global SDR performance and forecasting

Demonstrate measurable improvements in pipeline creation, speed-to-lead, and opportunity quality

Scale a repeatable SDR model that supports future hiring and growth

Establish strong operating cadence across regions and teams

Deliver clear visibility into SDR-sourced and influenced pipeline

Built and scaled global SDR or BDR teams in a B2B SaaS environment

Delivered predictable pipeline through outbound, inbound, and expansion motions

Partnered closely with Marketing and Sales to improve funnel conversion and efficiency

Designed SDR operating models that scaled with company growth

Implemented clear metrics, reporting, and forecasting for SDR performance

Developed high-performing teams with strong coaching, accountability, and career progression

Qualification

Global SDR strategyB2B SaaS experienceSales pipeline managementLead conversion optimizationPerformance metrics implementationTeam coachingCollaboration with MarketingAccount strategy development