Paradies Lagardère · 2 days ago
Platform Human Resource Manager RSW Airport
Fort Myers, FL
Full-time
Onsite
Mid, Senior Level
3+ years expParadies Lagardère is an award-winning airport concessionaire committed to delivering first-class experiences. The Platform Human Resource Manager will lead HR functions across the Dining and Retail operations, overseeing recruitment, onboarding, compliance, and engagement initiatives.
Hospitality
Responsibilities
Recruitment & Talent Development - Source, screen, and support onboarding to build strong teams across both divisions
Employee Relations & Investigations - Handle concerns with professionalism, confidentiality, and fairness
Compliance & Training - Ensure adherence to all company policies and legal requirements; monitor timely completion of training
Engagement & Culture - Champion associate engagement efforts and recognize team successes
Policy Execution & HR Guidance - Educate and support managers on HR policies, processes, and best practices
Payroll & Personnel Administration - Support accurate and timely HR transactions and recordkeeping
Safety & Risk Management - Promote safe work environments and assist with incident reporting
Partnership - Collaborate with your Regional HR Manager and location leadership to drive results and maintain compliance
Qualification
Required
3-5 years of experience in Human Resources, preferably in food & beverage or retail
Bachelor's degree in Human Resources or equivalent combination of education and experience
2+ years of supervisory or managerial experience
Working knowledge of employment laws (EEO, FMLA, ADA, etc.)
Availability for a flexible schedule including some nights, weekends, and holidays
Strong HR experience with a passion for associate development and operations partnership
Exceptional communication and problem-solving skills
Proficiency in investigations, documentation, and HR systems
Ability to thrive in a fast-paced, customer-facing environment
Professionalism, adaptability, and a solutions-oriented mindset
Strong working knowledge of employment law (Wage and Hour, FLSA, ADA, FMLA, EEOC, etc.)
Understanding of local, state, and federal labor regulations
Ability to communicate clearly and effectively at all levels of the organization
Excellent organizational skills with strong attention to detail, especially in investigations and documentation
High-level conflict management skills with a commitment to discretion and confidentiality
Effective training and facilitation abilities for both large and small groups
Proficiency with Microsoft Office (Word, Excel, Outlook, Access, PowerPoint) and HRIS systems
Strategic, analytical, detail-oriented, and comfortable in a fast-paced, team-driven environment
Self-motivated and proactive in driving HR initiatives
Strong presentation and communication skills
Preferred
Bilingual (Spanish) is a plus!
Benefits
Comprehensive Benefits Package - Medical, Dental, Vision & more.
Company-Paid Time Off & Holiday Premium Pay - Because balance matters.
401K Program - Invest in your future.
Training & Development - Expand your HR expertise with hands-on learning.
Associate Recognition Programs - We celebrate you and your impact.
Dining & Merchandise Discounts - Enjoy perks across our locations.
Transportation & Parking Assistance - We support your commute.
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
Company data provided by crunchbase