American Museum of Natural History · 2 months ago
Senior Director, Membership & Annual Giving Programs
New York, NY
Full-time
Onsite
Director/Executive
$180K/yr - $195K/yr
12+ years expThe American Museum of Natural History is a leading institution in scientific research and education, and they are seeking a Senior Director for Membership & Annual Giving Programs. This role involves leading the operations and strategy for the Museum's membership and annual giving efforts, focusing on growth, member engagement, and digital innovation.
Advanced MaterialsEducationNon Profit
Responsibilities
Manage a $10M+ program through integrated campaigns (direct mail, email, digital, telemarketing, and onsite engagement) while delivering cost-effective results
Design and implement comprehensive strategies, leveraging both traditional and emerging platforms for member acquisition, retention, upgrades, and reactivation to achieve ambitious annual revenue goals and fuel growth
Drive digital innovation for the department with a keen understanding of how to advance and deepen member relationships through the use of technology and automation
Manage expense budgets, project revenues, and analyze performance to ensure financial sustainability and continuous growth
Manage, mentor, and coach a team of 13 via three direct reports, cultivating a collaborative and accountable culture
Provide training and professional development opportunities to enhance team effectiveness
Direct the work of external consultants and/or agencies, including those providing marketing and digital services support for the department
Oversee the fulfillment of benefits, member services, on-site sales, and the Member Lounge to deliver high levels of stewardship and satisfaction and aid in achieving goals of increased membership revenue and households
Direct the planning and execution of ~40 annual member programs and events, producing unique, mission-driven experiences that strengthen loyalty to the Museum
Develop stewardship opportunities and recognition strategies that deepen engagement and elevate member giving
Partner with colleagues in Advancement and across the institution, including Communications, Visitor Services, and IT, to align Membership and Annual Giving with institutional priorities
Serve as a champion of Membership across the institution, giving voice to member interests with key internal stakeholders and promoting Membership and Annual Fund efforts as essential to the Museum's success
Stay current on industry standards, best practices, and benchmarking; represent the Museum at industry events and with pertinent membership organizations
Qualification
Required
Bachelor's degree required
Minimum of twelve (12) years of progressively responsible experience in membership, development, and/or marketing within a complex nonprofit or cultural institution (museum experience strongly preferred)
Minimum of six (6) years of leadership and management experience, including hiring staff and supervising robust teams
Demonstrated success leading and managing large-scale Membership and/or Annual Giving programs, including growth and innovation
Expertise in direct response fundraising, digital marketing, data analytics, and member engagement strategies
Strong financial management skills to oversee million-dollar budgets and ensure cost-effective ROI
Ability to leverage systems and technology to drive results including CRMs; experience with Tessitura and Blackbaud's NxT preferred
Highly organized, strategic, and entrepreneurial with the ability to balance competing priorities and stakeholder engagement within a complex institution
Benefits
Medical
Dental
Life Insurance
Retirement Plans
PTO
Company
American Museum of Natural History
American Museum of Natural History is a scientific and cultural institution.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$7.5M2014-08-14Grant· $7.5M
Leadership Team
Matt ODowd
Associate Research Scientist
Sean Decatur
President
Recent News
2025-11-25
2025-10-26
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