Synapse Health ยท 1 day ago
Senior Director, Network
United States
Full-time
Remote
Director/Executive
$161K/yr - $202K/yr
10+ years expSynapse Health is a company focused on streamlining the durable medical equipment process. The Senior Director, Network will provide strategic leadership for the Equip Vendor Network Management department and will be responsible for shaping the vision for network growth and operational excellence.
Hospital & Health Care
Responsibilities
Set and execute the vision for network expansion, vendor partnerships, and operational excellence in the Equip business line
Partner with C-suite and senior leaders across Operations, Implementation, Finance, Growth, and Technology to align network strategy with organizational goals
Oversee onboarding and integration of new DME vendors, ensuring network adequacy and quality for SNF and Hospice partners
Develop and monitor KPIs, scorecards, and vendor performance standards; drive continuous improvement and accountability
Stay ahead of industry trends, regulatory changes, and competitive dynamics to inform strategy and optimize vendor relationships
Lead budgeting, pricing strategy, and financial operations for vendor accounts payable, receivable, and billing
Direct cross-functional teams in product development, technology enhancements, and quality assurance for the Equip platform
Hire, develop, and inspire a high-performing team; set goals, manage incentives, and foster a culture of collaboration and excellence
Represent Synapse Health at industry events, community functions, and with key partners and stakeholders
Identify and pursue new business opportunities, reimbursement models, and strategic partnerships to drive growth
Ensure adherence to internal policies, external regulations, and best practices for service delivery and vendor management
Lead special projects and initiatives as assigned
Qualification
Required
10+ years of progressive leadership experience in healthcare, DME, or post-acute network management
Proven track record in building and scaling vendor networks, driving operational excellence, and leading cross-functional teams
Deep knowledge of DME management, fulfillment, SLAs, claims processing, and medical coding/billing
Experience with commercial, Medicare/Medicaid guidelines and benefits authorization
Advanced analytical, organizational, and communication skills
Demonstrated ability to influence, negotiate, and build relationships at the executive level
Strategic mindset with a passion for innovation and continuous improvement
Proficiency in MS Office and enterprise software; ability to quickly learn new systems
Preferred
Visionary leadership and ability to drive change in a dynamic, growth-oriented environment
Experience with large-scale network expansion, mergers/acquisitions, or new market entry
Strong financial acumen and experience with pricing, reimbursement, and incentive models
Exceptional problem-solving, customer service, and stakeholder management skills
Commitment to quality, integrity, and mission-driven work
Benefits
Professional growth opportunities with compelling career paths
Healthy work-life balance supported by flexible paid time off (PTO)
Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
401(k) savings plan with employer matching contributions
Company
Synapse Health
๏ปฟ๏ปฟSynapse Health is on a mission to ๐๐๐ฟ๐ฒ๐ฎ๐บ๐น๐ถ๐ป๐ฒ ๐๐ต๐ฒ ๐๐ ๐ ๐ฒ๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ by removing barriers, improving accountability, and delivering solutions that work better for providers, suppliers, and most importantly, patients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Anthony Kilgore
Chief Executive Officer
Andrew Hayek
Co-Founder & Chairman
Company data provided by crunchbase