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NEOGOV · 2 days ago

Emergency Services Dispatcher 2 (12-1242)

Fairbanks, AK

Full-time

Onsite

Mid Level

$31.82/hr - $31.82/hr

3+ years exp

NEOGOV is part of the State of Alaska's Department of Public Safety, which strives to preserve peace and protect life and property. As an Emergency Services Dispatcher 2, you will oversee dispatch operations, provide support for law enforcement activities, and lead a team in a fast-paced environment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Maintain positivity and resiliency while providing oversite of the daily operations of subordinate dispatch personnel

Model the highest level of professionalism, compassion, and support to individuals contacted in the line of duty. This includes, but is not limited to, the public, field enforcement units, civilian staff, other agencies, and coworkers

Display the ability to perform all duties of subordinate staff

Train, mentor, build, and lead a high performing team of individuals with varied backgrounds in a high stress, fast-paced, always changing environment

Qualification

Emergency Dispatch CertificationMultitaskingTeam LeadershipEmotional ControlTrainingEffective CommunicationMentoringInterpersonal Skills

Required

Three years of experience as an Emergency Services Dispatcher 1 with the State of Alaska or the equivalent elsewhere

Ability to work shift work, including nights, weekends, and holidays

Ability to communicate effectively with others in stressful or emergency situations

Ability to train, lead, build, and direct teams with positive interpersonal skills

Specific positions in this job class may require incumbents to be Emergency Medical, Police, or Firefighting Dispatch certified

Communications Training Officer Certification (or the ability to obtain this certification within 6 months of hire) is a requirement for this position

This job class requires individuals to multitask and maintain emotional control and composure to work effectively during emergencies, crisis situations, and/or extremely stressful conditions

A typing test demonstrating the ability to type 40 words per minute must be submitted with the application

List of three (3) professional references, two of which are from a current or former direct supervisor

This position requires the incumbent to submit to a fingerprint based criminal history background check

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety