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MainSpring, Inc. · 1 week ago

Technical Services Consultant / IT Consultant

DC Metro, DC

Full-time

Onsite

Senior Level, Lead/Staff

$100K/yr - $125K/yr

10+ years exp

MainSpring, Inc. is an IT strategy and consulting firm that provides organizations with the tools and resources to grow. The Technical Services Consultant / IT Consultant will consult, implement, and manage a variety of IT solutions while working independently at client sites in the DC-VA-MD metro area.

Communications InfrastructureConsultingSoftware

Growth Opportunities

Responsibilities

Travel to client sites in the DC-VA-MD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies)

Diagnose and resolve complex IT issues across various platforms and systems

Provide technical support and guidance to team members and end-users

Implement and troubleshoot IT infrastructure, including hardware, software, and network systems

Monitor system performance and troubleshoot issues to ensure optimal functionality

Collaborate with other departments to identify and address IT needs and improvements

Stay up-to-date with the latest industry trends and technologies to ensure the organization remains competitive

Qualification

VMwareHyper-VPowerShell scriptingAWSAzureIT systems knowledgeNetwork securityLinux systems administrationOffice 365Active Directory AdministrationEntraIntuneTeams Room ConfigurationConnectWise PSAScreenConnectITGlueProblem-solvingCommunication skillsInterpersonal skillsTime management

Required

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)

Minimum of 10 years of experience in IT support or a similar role (5 as a lead role)

Strong knowledge of IT systems, networks, and software applications

Excellent problem-solving skills and the ability to work under pressure

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Proficiency in VMware and Hyper-V environments

Proficiency with Office 365, Entra, Intune and Active Directory Administration

Strong PowerShell scripting for automation tasks is a must

Proficient with AWS and Azure cloud platforms

Experience with network security and firewall configurations (Unifi and PFSense troubleshooting a plus)

Experience in Linux systems administration

Experience with Teams Room Configuration

Versatility to adapt and research new ideas and methods, and demonstrated ability to analyze problems and make decisions

Own vehicle and clean driving record. Frequent travel to client sites throughout Maryland, Virginia and D.C

Preferred

Relevant certifications are a plus

Familiarity with ConnectWise PSA, ScreenConnect, and ITGlue are a plus

Benefits

Medical, Dental and Vision coverage for employee and family

401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period!

Group Term Life and Accidental Death and Dismemberment coverage (company provided)

Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided)

Health Reimbursement Account (HRA) w/ medical coverage

7 Paid Holidays + 1 Floating Holiday

Paid Time Off (PTO)

Bonus plans

Tuition Reimbursement Program

Employee Assistance Program

Employee Referral Program

Dynamic Recognition and Rewards

Work with Industry-Leading Talent

Promotion and Advancement Tracks