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The Goodman Group, LLC · 17 hours ago

Receptionist

Largo, FL

Part-time

Onsite

New Grad, Entry Level

The Goodman Group, LLC is seeking a Part Time/PRN Receptionist for their Sabal Palms community, a skilled nursing facility. The primary purpose of this role is to greet and assist visitors, residents, and callers while providing exemplary customer service and performing administrative support functions efficiently.

Health CareMedicalProperty Management

Responsibilities

Greet visitors, residents, and vendors in a courteous and professional manner. Identify visitors and direct to appropriate location. Process and record visitor information as defined by the community

Answer the telephone, determine nature of call, and direct caller to appropriate individual or department

Respond to requests from within the community; identify and locate appropriate personnel

Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on‑call personnel, department extensions, key personnel, etc

Exercise discretion in releasing information so that confidentiality and privacy are maintained. Information must be stored in a safe and secure manner at all times

Identify security concerns and notify supervisor or proper authorities. Effectively communicate facility policies and procedures to visitors, staff and vendors

Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor’s orders

Maintain a work environment that is clean and presents a professional image

As appropriate, document and resolve concerns or relay to the appropriate staff

Ethically and responsibly conduct small monetary transactions for ticket sales, etc

Attend and participate in service training programs to meet state and federal requirements

Qualification

Customer ServiceAdministrative SupportAttention to DetailCommunication SkillsIndependent Decision MakingTactfulnessEnglish Proficiency

Required

Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism

Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public

Must be able to work with ill, disabled, elderly, emotionally upset, and potentially hostile people within the facility

Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families

Greet visitors, residents, and vendors in a courteous and professional manner. Identify visitors and direct to appropriate location. Process and record visitor information as defined by the community

Answer the telephone, determine nature of call, and direct caller to appropriate individual or department

Respond to requests from within the community; identify and locate appropriate personnel

Maintain resident information by name and room number, eligibility to receive calls, emergency phone members of on‑call personnel, department extensions, key personnel, etc

Exercise discretion in releasing information so that confidentiality and privacy are maintained. Information must be stored in a safe and secure manner at all times

Identify security concerns and notify supervisor or proper authorities. Effectively communicate facility policies and procedures to visitors, staff and vendors

Assist with administrative duties which includes, typing, copying, filing, posting accounts, sorting mail, ordering supplies and repairs, mailing out doctor's orders

Maintain a work environment that is clean and presents a professional image

As appropriate, document and resolve concerns or relay to the appropriate staff

Ethically and responsibly conduct small monetary transactions for ticket sales, etc

Attend and participate in service training programs to meet state and federal requirements

Preferred

Prefer a high school diploma or GED

Prefer experience in a clerical position or successfully completed a secretarial science program from an accredited school/college

Benefits

Comprehensive Health Plan Options

Medical and Prescription Coverage

Dental and Vision Coverage

$10k Life Insurance Coverage

Supplemental Insurance Options

Pet Insurance

401(k) Retirement Savings Plan with Generous Company Matching Benefits

Employee Support Program (ESP)

Tuition Discounts with Rasmussen College

Educational Support

Team Member Referral Bonus

Shift Differentials

LifeMart Employee Discounts

OnShift Engage Bonus and Incentives

Generous Paid Time Off

Child Care Discounts

Rental Discounts

Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.

Company

The Goodman Group, LLC

The Goodman Group, headquartered in Chaska, Minnesota, was founded in 1965, and is a recognized national leader in developing and managing senior living and health care communities, residential communities and commercial properties.

Founded in 1965