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Emory Healthcare · 2 days ago

Lab Support Coordinator

Atlanta, GA

Full-time

Onsite

Mid Level

4+ years exp

Emory Healthcare is a leading healthcare provider, and they are seeking a Lab Support Coordinator to supervise and coordinate laboratory activities. The role involves managing staff, ensuring the integrity of laboratory specimens, and maintaining compliance with quality and safety standards.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Supervises and coordinates daily activities of staff that registers, collect, and process laboratory specimens for in-house or referral testing

Maintains supplies and equipment. Monitors operation and productivity, prepares work schedules, trains new staff and students, maintains competencies, and oversees computer functions

Prepares monthly quality/safety management reports and submits information for regulatory audits. Acts as a liaison to other healthcare departments for problem resolution

Projects a professional image through formal and informal communication to internal and external customers; communicates directly with patients, providers, and clients to resolve customer service issues. Performs other related duties as required

Orders and maintains an adequate inventory of commonly used supplies to ensure immediate availability; checks the expiration dates of stored items to ensure that the dates are not expired and takes appropriate action to remove any outdated item

Evaluates new products as available and initiates implementation procedures as appropriate. Ensures preventive maintenance procedures are completed and documented per regulatory guidelines

Provides supervision and instruction to staff; documents performance issues and takes immediate corrective action as appropriate; makes recommendations to supervisor concerning staff performance evaluations and disciplinary issues which may require formal action

Participates in interviews. Makes daily assignments and assists in preparing weekly and monthly schedules

Authorizes use of additional staff per established guidelines. Monitors and directs workflow. Initiates incident reports and immediately forwards the information to the proper administrator for completion

Coordinates the ordering and/or processing of patient specimens ensuring that each is properly collected, labeled and transported to maintain the integrity of each specimen. Investigates and resolves problems and documents for monthly quality management reports

Follows up and resolves customer service complaints and documents appropriately. Initiates steps to prevent reoccurrence of errors or poor service

Works with supervisor to formulate plan for development

Attends educational in-services and development. Attends educational in-services and training classes for various computer systems as necessary. Is proficient in computer programs necessary to track and document work related data

Maintains up-to-date records pertaining to daily collection logs and billing reports and takes action to resolve any pending work

Oversees computer operations insuring the accuracy entry of data pertaining to test requests, specimen collection and related patient charges or credits. Instructs staff in computer systems and takes action to correct any problems

Documents outstanding issues and reports on resolution. Practices universal precautions, barrier protection methods, infection control and isolation procedures to ensure a safe work environment. Instructs and monitors staff adherence to safety guidelines

Documents safety issues on monthly quality management reports

Responds to telephone inquiries from medical staff concerning status of patient testing. Serves as liaison between the laboratory and medical and nursing staff regarding ordering, collection and processing of patient specimens

Actively participates in departmental staff meetings; documents the proceedings and provides suggestions for improvement

Assists in departmental orientation, training and in-service programs for staff and students. Supervises and instructs staff responsible for the registration, collection and receipt of blood and non blood specimens

Reviews test requisitions and specimen labels for accurate information and orders tests appropriately; follows up on all tests with incomplete information or questionable test orders

Schedules and arrives lab appointments. Verifies and updates insurance information and triages specimens to the proper testing facility

Obtains waivers for Medicare coverage when applicable

Distributes patient labels for collection of in house specimens and processes all emergency orders (STATS) within the required time frame

Preserves the integrity of each sample prior to distributing them to the appropriate department

Processes and prepares referral specimens for shipping to reference laboratories. Reconciles outstanding test orders that have not been resolved through standard operating procedures

Initiates intervention on unacceptable specimens, as needed

Participates and documents quality improvement activities as it relates to registration procedures, wait times, phlebotomy, processing and the transportation of specimens

Qualification

PhlebotomyLaboratory processingQuality managementComputer proficiencySupervisory skillsCustomer serviceCommunication skills

Required

A high school diploma or equivalent

Preferred

Four years of related laboratory or phlebotomy processing experience preferred or lead experience

Phlebotomy certificate preferred if applicable

Company

Emory Healthcare

Glassdoor3.6

Emory Healthcare is the largest healthcare system in the state of Georgia., United States.

Founded in 1953

Atlanta, Georgia, USA

10001+ employees

http://www.emoryhealthcare.org/

H1B Sponsorship

Emory Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (48)

2024 (68)

2023 (30)

2022 (25)

2021 (12)

2020 (7)