AutoNation · 1 day ago
Collision Administrator
Chandler, AZ
Full-time
Onsite
Entry Level
2+ years expAutoNation is one of the largest automotive retailers in the United States, offering innovative products and exceptional services. The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks, including managing customer interactions, handling invoices, and ensuring customer satisfaction.
AutomotiveCustomer ServiceRetail
Responsibilities
Answer all incoming calls and direct or take messages as necessary
Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file
Greet customers in a timely, friendly manner
Schedule appointments using dealership-approved forms
Prepare all vendor invoices and assign purchase order numbers as necessary
Obtain customer and vehicle data as needed for collision center estimators
Establish each customer's method of payment
Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average
Obtain customer's signature on repair order; provide customer with a copy
Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment
Distribute the mail daily
Post all funds received from the repair of a vehicle to the appropriate repair order
Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up
Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs
Qualification
Required
High School diploma or equivalent
Ability to read and comprehend instructions and information
Professional appearance
Excellent oral and written communication skills
Preferred
Two years of experience in a dealership position
Benefits
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
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Company
AutoNation
AutoNation is an automotive retailer that buys and sells a selection of cars for the automotive industry.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$700M2025-05-21Post Ipo Debt· $700M
1999-04-06IPO
Leadership Team
Thomas Szlosek
Executive Vice President and Chief Financial Officer
Jeff M Parent
Chief Operating Officer
Recent News
The Motley Fool
2025-12-18
Maryland Daily Record
2025-12-17
2025-12-11
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