ABM Industries · 20 hours ago
Customer Service Ambassador
Miami, FL
Full-time
Onsite
New Grad, Entry LevelABM Industries is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. The Customer Service Ambassador will perform clerical tasks to support office operations and ensure outstanding service to customers.
Facilities Support ServicesFacility ManagementJanitorial Service
No H1B
Responsibilities
Review, audit and input Daily Cash Receipts (DCR)
Entering Monthly Parker and payment of such
Process payments received by locations
Data entry under JDE 8.12. & Park ABM
Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed
Assist with all collections by phone
Maintain filing and monthly storage of all forms
Performs receptionist duties as needed
Flexibility and ability to manage multiple tasks
Excellent verbal and written communication skills
Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer
Maintain established policies, procedures, objectives and quality assurance
Follow established dress code and hygiene guidelines, including being properly identified
Alert appropriate personnel if suspicious activity is noticed during the regular course of duty
Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service
Perform other duties and projects as assigned
Qualification
Required
Must be able to communicate (written and verbally) in English
Proficient in Microsoft Office, including Word, Excel, Outlook, etc
Excellent with basic Math
Education: high school diploma or equivalent
Ability to work effectively as a team player
Enjoy working with the general public
Must pass a pre-employment background check, drug test and MVR check
Preferred
Bilingual - Spanish preferred
Preferred experience in JDE/Score 4, but not required
Benefits
ABM offers a comprehensive benefits package.
Company
ABM Industries
ABM Industries is a facility management company that offers airport shuttles, wheelchair assistance, and janitorial services to businesses.
Founded in 1909
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.2B2025-02-27Post Ipo Debt· $2.2B
1978-01-13IPO
Leadership Team
Scott Salmirs
President and CEO
Rene Jacobsen
EVP & Chief Operating Officer
Recent News
2026-01-06
The Motley Fool
2025-12-19
Private Equity Wire
2025-12-19
Company data provided by crunchbase