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COGENT Infotech · 1 day ago

Salesforce Integration Developer (Service Cloud)

Albany, New York Metropolitan Area

Contract

Hybrid

Senior Level

7+ years exp

COGENT Infotech is seeking a Salesforce Integration Developer to work in a hybrid model from Albany or New York City. The role involves translating business needs into scalable Salesforce solutions, providing technical leadership, and defining end-to-end solution architecture for case management and citizen engagement.

ConsultingInformation ServicesInformation Technology

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Defines full architecture blueprint including business processes, integration, data, security, and components

Design multi-cloud Salesforce solutions that align with business strategies and agency’s needs by leveraging the Salesforce platform capabilities (Service Cloud, Experience Cloud, OmniStudio, Data Cloud, MuleSoft, Agentforce, Tableau)

Define system boundaries, guardrails, data models, integration and environment strategy

Extend Public Sector Salesforce solution and data models for specific needs of agencies

Design for multi-agency reuse, i.e., reusable intake and engagement solution patterns (Portals and Omni-Channels)

Ensure Agency usecases (e.g. child welfare, licensing, investigation) fit into standardized Salesforce accelerators instead of creating custom silos

Architect data flows and cross agency analytics

Qualification

Salesforce architectureSalesforce Service CloudSystem Integration EngineeringSalesforce integrationsMuleSoftSalesforce Certified Application ArchitectAI analyticsData securitySalesforce Marketing Cloud

Required

More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a System Integration Engineer

More than seven (7) years of Salesforce architecture and solution design experience

Minimum 3 years experience in using Salesforce Service Cloud and CRM

Preferred

2 years experience in with Salesforce integrations using REST/SOAP APIs, and MuleSoft

2 years experience in designing large multi-org or multi-tenant Salesforce solutions

Salesforce Certified Application Architect

1 year experience of Salesforce Shield, encryption, and platform security

1 year experience in Salesforce Marketing Cloud

Company

COGENT Infotech

Glassdoor4.2

Cogent Infotech is an IT consulting firm that provides digital business solutions, digital transformation, and research services.

Founded in 2003

Pittsburgh, Pennsylvania, USA

501-1000 employees

https://cogentinfo.com

H1B Sponsorship

COGENT Infotech has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (10)

2024 (26)

2023 (14)

2022 (21)

2021 (20)

2020 (34)