Sales and Service Technician jobs in United States
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Groundworks · 23 hours ago

Sales and Service Technician

Groundworks is North America's leading foundation repair and water management specialist, seeking a Sales and Service Technician to enhance customer relationships post-installation. The role involves inspecting and servicing existing solutions, recommending additional products, and ensuring customer satisfaction through various service appointments.

Building MaintenanceConstructionService Industry
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Growth Opportunities

Responsibilities

Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Other duties as assigned

Qualification

Sales experienceConstruction experienceCustomer relationsHigh school diploma

Required

High school diploma or GED or equivalent experience
A valid, non-restrictive Driver's License is required

Preferred

1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred

Benefits

Competitive Pay
Employee Company Ownership Opportunities
Industry Leading Training Programs
Leadership Development and Career Growth Tracks
Comprehensive and Affordable Benefits Package
Top Workplace with Award Winning Culture

Company

Groundworks

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At Groundworks, we're more than just a company; we're a national movement towards safer, more secure foundations for homes and businesses across the United States.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Kohlberg Kravis Roberts
2023-02-01Private Equity

Leadership Team

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Steve Bertolacci
Director of Data Enablement
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Company data provided by crunchbase