Pyramid Consulting, Inc · 1 day ago
Business Process Redesign Lead
United States
Contract
Remote
Senior Level, Lead/Staff
$80/hr - $90/hr
10+ years expPyramid Consulting, Inc. is a leading Financial Industry firm seeking a Business Process Redesign Lead for a contract opportunity. The role involves executing business process redesign activities tied to digital transformation initiatives, leading workshops, documenting processes, and ensuring alignment with strategic objectives.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
Execution of business process re-design activities tied to the Digital transformation initiatives:
You will execute work tied to an enterprise-level digital program from initiation to completion, ensuring deliverables align with strategic objectives and meet high-quality standards, and lead the team in the creation of business process documentation
Design and document the new business process:
You will facilitate workshops in collaboration with business SMEs, stakeholders, customer and user experience designers and technology counterparts to evaluate and document current state vs
Future state process workflows in alignment with the overarching Digital roadmap
You will recommend process enhancements/redesign to increase efficiency and reduce manual processes by supporting automation and straight-thru processing
You will document the new business processes in a workflow model, plus define detailed business requirements and use cases in alignment with the program’s strategic directive
You will properly incorporate legal, regulatory, and financial risk and resiliency controls into the process documentation
Quality test the new business process:
You will participate in quality assurance and testing of final process development deliverables
You will quality test the new business processes prior to release, then perform post-launch monitoring of processes to identify future enhancements needed
Readiness Planning:
You will support business launch readiness by documenting process changes and assisting with change management communication activities
Governance and Reporting:
You will ensure proper documentation of risks, assumptions, issues and decisions related to the process, escalating risks, issues and mitigation plans where applicable
You will plan, schedule, facilitate and lead workshops and socialization meetings to review the process documentation with process owners, stakeholders, digital program management, and technology leads
You will manage the process approval process, ensuring appropriate sign-off and alignment across business and technology partners
Planning & Road Mapping:
You will be responsibility to build a cohesive delivery roadmap for business process redesign activities in alignment with business and technology partners, plus the broader strategic initiative
Transformation Leadership:
You will serve as the central point of contact among workstream team members, IT teams, executive leadership, and distribution partners, fostering effective communication and collaboration around business process redesign activities
You will ensure effective communication flow across and within teams
Deliver and coach for messaging that is appropriate for a range of audiences such as teams, leadership and end customers
You will indirectly manage and coordinate the efforts of internal and external teams to ensure alignment and timely delivery of deliverables
You will courageously challenge the status quo to establish a new standard while patiently pushing the organization on the path to achieving it
Qualification
Required
Experience working in Life Insurance, Individual Retirement and Group Retirement Industry with strong change management and digital transformation expertise
Understanding of the Life Insurance, Individual Retirement and Group Retirement Industry; the distribution framework, financial advisors and their client's needs and behaviors using data analysis, direct communication, and support resources
Minimum of 2 years of experience in a consulting space or an insurance organization with knowledge of operational processes
10+ years of business process redesign experience
Experience in Transformation and/or Strategy roles with knowledge of technology and digital trends impacting operational processes
Experience managing activities in a structured and organized manner, with the ability to create actionable implementation plans and timelines
Track record of implementing documentation for a large change initiative, within tight timelines and within budget
Latest Digital trends in insurance and across adjacent industries, including IRI Digital First for Annuities, digital servicing platform providers, and/or trends in digital servicing
CX based process journey design
Lean management practices in developing effective and efficient processes
Root cause problem solving experience
Strong Analytical Thinking & Problem Solver: Ability to break down complex issues into smaller addressable solutions
Technical Proficiency: Familiarity with digital transformation processes, agile methodology, IT systems, data and analytics, plus common project management tools
A strong understanding of technology to collaborate with our technology partners to build integrated, scalable, and extensible tools
Proven ability to lead diverse teams and influence stakeholders at all levels
Ability to manage complex relationships with executives, maintain strong and transparent communication, and manage expectations effectively
Strong People Leader who sets clear direction for the team and actionable deliverables
Action Oriented – enjoys working hard and looks for challenges
Exceptional verbal and written communication skills, with the ability to develop high-impact presentations and materials
Ability to communicate in a structured and crisp manner
Strong communication and influence, ability to work across teams at all levels
Strong relationship and team building skills, unifying teams on common goals
Bachelor's degree required
Preferred
MBA preferred
Certifications: PMP, Agile, or equivalent certifications are a plus
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase