Olea Kiosks · 1 week ago
Account Fulfillment Coordinator - OEM
Cerritos, CA
Full-time
Onsite
Entry, Mid Level
$25/hr - $27/hr
2+ years expOlea Kiosks Inc. is a premier designer and manufacturer of self-service kiosks, delivering custom solutions across various industries. The Account Fulfillment Coordinator will manage end-to-end order fulfillment, ensuring accuracy and timeliness while serving as the main contact for OEM and special accounts.
Information TechnologyManufacturingRetail Technology
Responsibilities
Manage end-to-end order fulfillment, ensuring accuracy, timeliness, and alignment with customer specifications
Review job sheets, quotes, and POs to confirm order configurations and delivery requirements
Initiate and track order entry, production progress, and shipping schedules
Serve as the day-to-day liaison for OEM and strategic customers, providing proactive updates and issue resolution
Monitor dependencies like customer-supplied components and ensure clarity on delivery timelines
Coordinate cross-functional efforts across Sales, Engineering, Procurement, Production, and Logistics
Identify fulfillment risks early and communicate solutions clearly and promptly
Support spare parts fulfillment and post-delivery follow-ups
Contribute to internal tools, SOP documentation, and continuous improvement initiatives
Support and eventually lead customer meetings and program reviews as account complexity grows
Qualification
Required
2+ years of experience in customer fulfillment, account coordination, or similar operations roles
Proven track record in managing complex or strategic customer accounts
Strong organizational skills with the ability to manage multiple priorities independently
Effective communication skills, both written and verbal
Experience working cross-functionally in a fast-paced environment
Familiarity with ERP systems (e.g., ABAS), project tracking tools (e.g., Monday.com), and Microsoft Office Suite
High attention to detail, follow-through, and a sense of ownership
Preferred
Bilingual in English and Spanish is a plus
Benefits
Health Benefits — Medical, dental, and vision plans to keep you (and your family) healthy and happy
Supplementary Benefits - Life, critical illness, hospitalization, accident, cancer, and pet insurance
401(k) Retirement Plan — Start planning for your future with our company-sponsored 401(k) program.
Paid Time Off — Vacation days, sick time, and holidays to help you recharge and enjoy life outside of work.
Supportive Team Environment — We're a family-owned company, and genuinely care about our employees and their families.
Opportunities to Grow — We love seeing our team members learn new skills, take on new challenges, and advance their careers.
Great Culture — We take our work seriously, but not ourselves. Expect lots of collaboration, plenty of laughs, and zero stuffy corporate nonsense
Company
Olea Kiosks
Inspired by a true passion for his craft, master carpenter Fernando Olea began a tradition of bringing his customers’ ideas to life in 1975.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Frank Olea
CEO / Owner
Recent News
2025-10-17
Company data provided by crunchbase