Omni Hotels & Resorts · 1 week ago
Catering Sales Manager
Nashville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expOmni Hotels & Resorts is a luxury hotel chain that embodies Nashville’s vibrant music culture. The Catering Sales Manager will be responsible for upselling hotel services, managing client relationships, and ensuring successful event execution in the catering market.
ConsultingEventsFood and BeverageHospitalityResorts
Responsibilities
Sell to the catering market to include the corporate, social, and wedding markets
Build rapport and communicate with prospective clients to initiate, negotiate, and close contracts
Build relationships with local clientele and industry vendors to maximize revenue potential within the local catering market
Demonstrate upselling techniques and minimize erosion of check averages from price-sensitive groups
Communication with clients to confirm all meeting logistics and catering menu details
Create profitable, customized menus tailored to the client’s needs
Service all contracted bookings, which includes but is not limited to:
Finalizing all logistics and menu details
Communicating all arrangements to the responsible hotel departments through Banquet Event Orders, floor plans/diagrams, and a thorough Group Resume
Effectively working with third party planners to achieve a successful event
Being on-site for all events
Physically double-check all function arrangements against specifications of client. Correct where necessary and meeting with clients face-to-face during event
Assist rooms salespersons in closing wedding and other social booking room block contracts
Manage the event billing process
Continually manage event estimates and update as required
Review final billing for all events and submit in a timely manner
Follow-up with all past clients for honest feedback and build loyal relationships whenever possible
Other duties as assigned by Director of Catering and Convention Services
Qualification
Required
Position requires a minimum of one-year progressive Catering experience and one year hotel sales experience
Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff
Must have proven selling, negotiating and presentation skills
Ability to communicate with guests and be able to direct/escort them to the various facilities and functions within the Hotel
Must be conversant with culinary techniques and food creativity
Knowledgeable in banquet set-ups and creativity in room decorations
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages
Ability to work cohesively with co-workers both within and outside of your department
Ability to think clearly, quickly and make concise decisions
Ability to work well under pressure, dealing with many guest requests/questions within a short period of time
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Developed computer proficiencies with ability to accurately input information into computer systems
Delphi experience required
The ability to work a flexible schedule, including nights, weekends and holidays
Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance
Stand, walk or sit for an extended period or for an entire work shift
Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift
Preferred
Large convention hotel experience strongly preferred
College degree preferred
Benefits
Competitive wages and benefits
Growth opportunities
Paid time off
Hotel stay discounts
Company
Omni Hotels & Resorts
Omni Hotels creates memorable guest experiences at 60 luxury hotels and resorts in North America
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Doane
Chief Commercial Officer
Joy Rothschild
Senior HR executive
Recent News
2025-12-02
2025-11-15
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