KCI, LLC ยท 1 day ago
Optical Manager
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
3+ years expKCI Telecommunications is seeking an Optical Network Manager to lead a team of engineers in designing, deploying, operating, and maintaining optical transport networks. This role involves technical leadership and operational oversight to ensure the performance and reliability of critical network services.
ConsultingNetwork SecurityProfessional Services
Responsibilities
Lead, mentor, and manage a team responsible for optical transport network deployment, provisioning, and operations
Assign work, prioritize tasks, and ensure timely execution of projects and operational activities
Provide technical guidance and escalation support for complex optical network issues
Conduct performance reviews, coaching, and skills development for team members
Foster a culture of safety, accountability, and continuous improvement
Oversee the design, build, configuration, and maintenance of optical transport networks
Ensure successful commissioning of hardware and completion of Operational Readiness Tests (ORTs)
Manage decommissioning of obsolete or end-of-life optical equipment
Ensure network builds align with engineering standards, capacity plans, and business objectives
Oversee execution of complex work packages received through workflow tools
Validate Project Development Guides (PDGs) against existing physical and logical network infrastructure
Ensure material orders are accurate and equipment aligns with project requirements
Coordinate cross-functional teams to complete work requests efficiently
Review and approve detailed Methods of Procedure (MOPs)
Ensure proper execution of changes through the Change Request (CRQ) process
Oversee deployment and provisioning of optical network elements and services, including:
Ethernet services
Wavelength services
OTN circuits
Ensure scheduled maintenance activities are planned and executed successfully, including:
Network augments
Capacity optimizations
Troubleshooting during maintenance windows
Provide support for operational teams
Guide troubleshooting and provisioning activities involving key optical platforms, including:
Nokia PSS
Cisco NCS2015
Ciena 6500
Ensure critical network changes on live customer circuits are executed without impacting unaffected services
Ensure accurate documentation, ticket updates, and complete records for all assignments
Enforce adherence to operational procedures, engineering standards, and audit requirements
Qualification
Required
3+ years of experience in optical transport deployment, operations, and maintenance
Experience working with optical network providers or vendors in engineering or operational roles
Strong hands-on knowledge of optical networking infrastructure and systems
Experience with Nokia PSS, Cisco NCS2015, and Ciena 6500 platforms
In-depth knowledge of OTN, SONET, and DWDM technologies
Understanding of routing concepts, optical transport systems, provisioning, and troubleshooting
Ability to manage and execute critical changes on live networks
Strong organizational and multitasking skills in a fast-paced environment; will need the ability to interact with customer leadership regularly
Ability to interpret complex work packages and deliver projects on schedule
Preferred
Experience managing or supporting large-scale optical transport networks
Familiarity with common optical service configurations and architectures
Demonstrated leadership or people management experience
Strong problem-solving skills with the ability to make independent technical decisions
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Company
KCI, LLC
For over 20 years, KCI has been creating successful partnerships and building extraordinary relationships with our clients.
201-500 employees
H1B Sponsorship
KCI, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (3)
2022 (6)
2021 (3)
Funding
Current Stage
Growth StageRecent News
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