Guest Services Host jobs in United States
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CoralTree Hospitality · 1 day ago

Guest Services Host

CoralTree Hospitality is seeking a Guest Services Host for the Galleria Park Hotel. The ideal candidate will create memorable experiences for guests by warmly greeting them, assisting with check in/out, and promoting hotel services and amenities.

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Responsibilities

Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty
Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home
Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met
Enjoy multi-tasking at a fast pace while having an impeccable eye for detail l to ensure accuracy and efficiency

Qualification

Guest service experienceCommunication skillsMulti-taskingFlexibilityPeople person

Required

Flexibility with work days and hours
Previous experience passionately providing service to others
Ability to assist guests in creating authentic vacation or travel experiences
Great communicator with the ability to communicate verbally and through legible and grammatically correct writing
Ability to multi-task while ensuring accuracy

Preferred

Warm and welcoming personality
Ability to relate to guests and associates
Initiative to resolve guest complaints and create loyalty
Enjoyment of multi-tasking at a fast pace
Impeccable eye for detail

Company

CoralTree Hospitality

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CoralTree Hospitality is a hospitality management company that offers hotel and property management services.

Funding

Current Stage
Late Stage

Leadership Team

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Andre' Fournier
Chief Commercial Officer (CCO)
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John DeMarco
Chief Legal Officer
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Company data provided by crunchbase