Staples · 2 days ago
Inside Sales Account Manager -Print (Remote)
United States
Full-time
Remote
Entry, Mid Level
2+ years expStaples is a leading retail company focused on transforming the working and learning experience for its customers. The Inside Sales Account Manager will be responsible for acquiring and managing customer accounts in the Print, Promotional & Services space, engaging leads to meet sales goals and deliver a positive customer experience.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Meet/exceed Key Performance Indicators (KPI’s), SLA adherence, activity and contact rates, quote accuracy, and effective lead pipeline management
Discover and analyze prospects needs, determine which features/benefits of Staples will appeal the most to the customer and present those features/benefits to the customer
Utilize internal resources to overcome obstacles and being fiscally responsibly as it relates to price negotiations and margin
Provide bids and quotes to customers as needed. Follow defined procedures and processes, and complete all required documentation for customers, as well as entries to support system(s)
Collaborate with internal partners including Print and Marketing Supervisors, General Managers, District Managers, and Vendor Partners
Provide feedback to merchandising and marketing community to enhance the customer experience
Partner with Sales Manager to develop strategies and approaches to incorporate into your daily interactions with customers
Cold calling; making multiple outbound calls to potential clients and closing sales and working with client through closing process
Researching potential leads from business directories, web searches, or digital resources
Building pipelines with channel partners and team members to close sales and presenting and delivering information and solutions to potential clients
Manage customer accounts uncovered through acquisition efforts inclusive of uncovering opportunities, quoting projects, and securing sales
Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
Utilize software inclusive of Salesforce.com, MS Word, Excel, and Outlook to communicate quotes and related communication
Promote developing a loyalty and repeat business vs a 'one-time' shopper
Qualification
Required
High School diploma or equivalent
Strong organization, prioritization, follow-up, and time management skills are a must
Professional and effective written and verbal documentation/communication skills
Self-starter, problem solver, task/results oriented
Thrive in fast-paced and changing environment
Proven ability to sell as part of a team
Comfortable with financial sales tracking and analysis
Proficiency in PowerPoint, Excel, and Outlook
Coachable, adaptable, able to incorporate feedback and changes quickly
Preferred
Bachelor's Degree in Business Administration or related field
Minimum of 2 years sales/sales support experience
Exceptional phone & e-mail communication skills
Experience with Salesforce.com
Previous experience and knowledge in the print, promotional, or marketing field
Knowledge of Adobe Illustrator, Photoshop, and Publisher
Benefits
Generous amount of paid time off
Flexible work arrangements, including remote flexible work hours
401(k) plan with a company match, full benefits plan and options, and associate resource group
Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
The Morning Call
2025-12-02
Company data provided by crunchbase