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PrePass · 1 day ago

CFS Regional Supervisor - Portfolio Accounts

Phoenix, AZ

Full-time

Onsite

Mid, Senior Level

3+ years exp

PrePass is North America's most trusted weigh station bypass and toll management platform, transforming the transportation industry. The CFS Regional Supervisor - Portfolio Accounts is responsible for supervising regional credit and collection activities, managing accounts receivable, and providing leadership to a team focused on optimizing portfolio performance while ensuring compliance and minimizing bad debt exposure.

Non ProfitPublic Safety

Responsibilities

Oversee regional AR portfolios, ensuring timely resolution of outstanding balances, disputes, and billing issues

Guide settlement negotiations, payment arrangements, and account resolutions for key and high-risk customers

Review and make recommendations regarding bad debt classification, account placement, and write-off decisions

Provide leadership and mentorship to CFS team members, including Credit Analysts, Collection Specialists, and Leads

Foster a collaborative, performance-driven environment focused on accountability, development, and continuous improvement

Support workload management and scheduling to ensure consistent customer coverage and operational efficiency

Work closely with the Credit Department on all credit insurance, bonding, and surety issues to ensure proper risk mitigation strategies are in place

Ensure all credit and collection activities comply with applicable commercial and consumer debt collection laws

Maintain high ethical standards and adherence to internal policies and regulatory requirements

Partner with internal stakeholders across Finance, Operations, Customer Support, and Sales to resolve account issues and align on shared goals

Serve as an escalation point for sensitive or complex customer financial matters

Analyze regional and portfolio performance against internal metrics and industry benchmarks

Provide insights, summaries, and recommendations to leadership to improve AR performance and reduce credit exposure

Qualification

Accounts Receivable ManagementCredit Risk MitigationTeam LeadershipERP Systems KnowledgeCreditor Rights KnowledgeAnalytical SkillsMicrosoft Office ProficiencyFinancial DesignationsCommunication SkillsProblem-Solving Skills

Required

Associate degree or equivalent relevant work experience required

3-5 years of experience in credit, collections, or accounts receivable management

Prior supervisory or team leadership experience

Strong working knowledge of ERP systems

In-depth understanding of creditor rights and bankruptcy law

Excellent communication, analytical, and problem-solving skills

Proficiency in Microsoft Office applications, including spreadsheets and word processing

Preferred

Professional financial or credit designations are a plus

Benefits

Robust benefit package that includes medical, dental, and vision that start on date of hire

Paid Time Off, to include vacation, sick, holidays, and floating holidays

401(k) plan with employer match

Company-funded "lifestyle account" upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships)

Tuition Reimbursement Program

Voluntary benefits, to include but not limited to Legal and Pet Discounts

Employee Assistance Program (available at no cost to you)

Company-sponsored and funded "Culture Team" that focuses on the Physical, Mental, and Professional well-being of employees

Community Give-Back initiatives

Culture that focuses on employee development initiatives