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High Point & Affiliated Organizations · 1 day ago

Receptionist - Per Diem

Brockton, MA

Part-time

Onsite

New Grad, Entry Level

$20/hr - $23.50/hr

High Point & Affiliated Organizations is a health and human service agency dedicated to treating and preventing substance use disorders and mental illness. They are seeking a Per Diem Receptionist to manage front desk duties, assist visitors, and maintain the reception area while ensuring compliance with confidentiality regulations.

Health CareHealth DiagnosticsHospital

Responsibilities

Compliance with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol and Drug Abuse Patients and HIPAA Regulations

Collects and enters data needed for various reports

Meet and greet all visitors and assist with their requests. When necessary, provide basic public relations with clear and adequate information

Maintain accurate visitor log and signed confidentiality visitor letters

Receive, screen, and direct all incoming switchboard telephone calls to the facility. Take messages when staff member is not available to receive call. Transfer the switchboard at the end of shift, to appropriate department

Receive all deliveries (other than dietary and housekeeping items) and distributes accordingly and able follow drop-off policy procedures

Maintain reception area – replenish of community handouts, neat appearance of area, proper working order of all office machines and reporting of any repairs to appropriate service company, provide assistance to employees needing assistance with proper machine use, secure all doors and windows of area at the end of shift

Sort, date-stamp and distribute all in-coming mail, to include patient mail

Sort, weigh and stamp all out-going mail (to include UPS and overnight packages). At end of day, responsible to arrange delivery to post-office any pre-stamped mail

Arrange postal machine postage and repairs

Tracking and up-dating of mail service changes, as needed

Maintain postage petty cash and weekly reconciliation

Maintain accurate office supply system – to include ordering and receipt of all office supplies. Verification of accurate delivery and return of any supplies, as needed. Comparison from one supplier to the next for best pricing available

Co-ordinate emergency codes and evacuation procedures for the entire facility

Perform basic secretarial functions as assigned by COO and/or Supervisor

Attend mandatory training/meetings

Ability to respond to TTY and in-house “Codes”

Utilizes universal precautions at all times

Demonstrates behaviors that recognize the rights of patients as defined by the patient rights

Other duties as assigned by the Director of Admissions / Utilization Management to insure safe and appropriate operation of the facility

Admit new clients into program