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SquareTrade · 21 hours ago

Senior Digital Product Manager

Brisbane, CA

Full-time

Hybrid

Mid, Senior Level

$175K/yr - $200K/yr

4+ years exp

SquareTrade is the fastest growing company of its kind, revolutionizing a $30b industry through service innovation and customer satisfaction. They are looking for an experienced Senior Digital Product Manager to drive strategic initiatives that enhance troubleshooting and claim filing, ensuring the delivery and lifecycle management of the product aligns with measurable business outcomes.

Financial ServicesInsuranceProperty Insurance

H1B Sponsor Likely

Responsibilities

Own the definition, delivery, and lifecycle management of your product, ensuring every effort is tied to measurable business outcomes

Serve as a critical bridge between operations, customer experience, and technology

Work closely with subject matter experts across the business to deeply understand challenges, validate assumptions through product discovery, and translate insights into actionable priorities

Manage the strategic product vision, roadmap, and backlog to maximize enterprise and customer value

Partner with engineering and global product teams to drive solutioning and reimagine the end-to-end experience

Define desired outcomes, enable teams to deliver best-in-class customer and customer service agent experiences, and directly influence overall business success through innovative, outcome-based delivery

Lead high-impact initiatives with visibility across the organization and influencing strategic priorities

Collaborate with senior stakeholders to align product vision with enterprise goals and customer needs

Play a pivotal role in transforming complex workflows into seamless, intuitive experiences for customers

Qualification

Product ManagementAI TechnologiesData InsightsStakeholder ManagementScrum Master ExperienceCustomer FeedbackProblem DecompositionProject ManagementCommunication SkillsAdaptability

Required

4+ years of experience as a product manager within a technology development environment

Experience driving measurable business or product outcomes and breaking down work into iterative and incremental delivery to achieve those outcomes

BA/BS Degree

Preferred

Expertise in AI technologies (LLMs, GenAI, and Agentic AI) including productionizing AI-solutioned products

Previous Scrum Master or Project Management experience

Benefits

Medical, dental and vision coverage with network optionality to support our dispersed workforce

HSAs and FSAs

Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources

$75 monthly allowance to support self-care and well-being

Up to 4% company match into 401(k)

Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves

Paid Time Off

Work flexibility

Talent shares

Tuition reimbursement

Learning opportunities

Hybrid work arrangements

$80 monthly internet connectivity stipend

Various corporate perks and discounts

Company

SquareTrade

Glassdoor3.9

Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.

Founded in 1999

Brisbane, California, USA

501-1000 employees

https://www.squaretrade.com

H1B Sponsorship

SquareTrade has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (30)

2024 (24)

2023 (18)

2022 (32)

2021 (23)

2020 (18)