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NEOGOV · 2 days ago

Chief Health Professions Investigator

State of Iowa - See Job Description, IA

Full-time

Onsite

Lead/Staff, Director/Executive

$69K/yr - $122K/yr

4+ years exp

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated professional to serve as a Chief Health Professions Investigator. This role involves supervising a unit of Health Professions Investigators, managing investigations, and ensuring compliance with regulations.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Directs and coordinates Board investigations and inspections

Prioritizes and tracks cases

Receives complaints and other mandatory reports regarding licensees conduct and competency

Serves as a member of the agency’s Complaint Review Committee and the chief staff advisor to Board Screening Committees

Assigns cases for investigations; is responsible for ensuring that cases are investigated thoroughly and reported in a consistent, thorough, logical, objective and timely manner

Oversees the peer review process including preparation of investigative materials for peer reviews

Actively participates and leads discussions during board meetings, administrative hearings and other legal proceedings

Conforms to state human resource policies and rules in the administration of personnel services from hiring, evaluations and termination

Maintains a strong working knowledge of all laws, administrative rules, and professional standards

Identifies or creates training programs and materials

Provides leadership and guidance to strengthen compliance staff performance

Analyzes records and reports of compliance staff accomplishments and assesses progress towards meeting goals and objectives

Under general direction of the Bureau Chief of Compliance, the Chief Investigator develops and administers systems and policies to improve the effectiveness of the compliance division with regard to preparation of materials for Board meetings, malpractice cases and peer reviews; and works to meet the publics' expectations for handling of complaints about licensees

Supervises administrative staff when the Bureau Chief is unavailable

Drafts and proposes workplace process and procedures to ensure effective use of resources, including agency vehicles

Identifies opportunities for quality improvement

Provides oversight of the compliance bureau's use of licensure database and monitors data and trends

Qualification

InvestigationsCase managementCompliance knowledgeSupervisory managementProfessional conductCommunication skillsDetail orientedTeam collaboration

Required

Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations

Eight years of full-time work experience in program administration, development, management, or operations

Four years of full-time work experience in program administration, development, management, or operations; and a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education

Two years of full-time work experience in program administration, development, management, or operations; and a combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and a combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education

Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position