Nebraska Methodist College · 19 hours ago
Triage Nurse RN - Internal Medicine
Omaha Area Clinic - Omaha, NE
Full-time
Hybrid
Entry, Mid Level
1+ years expNebraska Methodist Health System is dedicated to providing exceptional care to the communities it serves. The Triage Nurse will provide triage telephone services, ensuring prompt identification of patients with high-risk conditions and assisting with patient education and care coordination.
Higher Education
Responsibilities
Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions
Receives and returns patient calls within 90 minutes based on medical priority 95% of the time
Accurately records and reports patient's condition according to department policy 98% of the time
Strictly adheres to practice protocols
Consults patient's chart while talking to the patient
Returns phone messages according to protocol at least 98% of the time
Provides test results according to protocol at least 98% of the time
At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed
Educates/instructs patients according to providers direction 98% of the time
Documents all lab, procedures, and appointments on tracking forms
Completes tracking forms and follows up on missed appointments and procedures
Assists Health Coaches by working patient lists and scheduling appointments as directed
Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms
Maintains clean and organized work area according to department/provider protocol 99% of the time
Handles prescription renewals/inquiries to facilitate patient care
Discusses questions with provider and relays information to pharmacy
Handles prescription refills according to department/provider protocols 99% of the time
Accurately completes pharmacy requests 100% of the time
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”
Uses nursing judgment to develop plan of care
Determines severity of patient illness and intervention to treat while prioritizing patient calls
Documents clear and concise notes describing phone call utilizing SBAR (situation, background, assessment, recommendation) format
Communicates between provider and patient appropriately
Conducts patient and family education; evaluates and documents in chart, the patient's understanding of all education
Coordinates continuation of care through referrals to specialists
Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies
Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care
Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed
Obtains provider requested tests, records, and lab work 95% of the time
Dispense medications at the direction of a provider to patients
Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly
Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities
Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time
Qualification
Required
Graduate of an accredited school of nursing (RN) required
Minimum 1 year clinical experience required
Current valid Registered Nurse (RN) license, valid compact multistate license, or a temporary permit while awaiting licensure required
Knowledge of medical terminology and procedures required
Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses
Skill to effectively manage time and prioritize tasks
Skill to proficiently type information into the computer to capture or detail information quickly
Ability to provide caring patient care services when talking with patients and their family members
Ability to critically listen to questions from patients and information from providers to convey information effectively
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future
Ability to problem solve during several daily activities which includes the ability to be flexible
Ability to learn and proficiently navigate through computer programs that contain patient information
Strong verbal communication skills for positive interaction with providers, staff and patients required
Able to follow written and verbal instructions/directions required
HIPAA understanding
Preferred
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire
Benefits
Tuition assistance
Company
Nebraska Methodist College
Established in 1891, Nebraska Methodist College is a private, fully accredited nursing and healthcare professions college and an affiliate of Methodist Health System.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Murphy
Chief Student Officer & Dean of Students
Company data provided by crunchbase