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Northwest Bank · 2 days ago

Mortgage Loan Originator

Buffalo, NY

Full-time

Onsite

Mid Level

$63K/yr - $90K/yr

3+ years exp

Northwest Bank is seeking a Mortgage Loan Originator who will be responsible for proactively soliciting new residential mortgage business. The role involves ensuring exceptional customer service, developing relationships with referral sources, and maintaining compliance with regulations throughout the loan origination process.

BankingFinancial Services

Responsibilities

Ensure exceptional customer service experience throughout the loan origination process

Interact with other team members and other departments in a professional manner

Submit complete credit applications with supporting documentation

Develop and maintain successful relationships with internal and external referral sources

Prospect new mortgage lending opportunities

Facilitate communication activities with customers and referral sources during loan origination process

Review applications, credit files, and customer qualifications to determine appropriate loan products and pricing

Counsel and coach loan applicants to assist them towards their goals and to deliver the best loan products for their needs

Request timely loan rate locks for Secondary Marketing

Maintain up-to-date knowledge of loan products including conventional, portfolio, FHA,VA, USDA-Rural Housing programs and secondary market rules

Achieve production and quality goals

Cross-sell other Northwest products and services to loan applicants

Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations

Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency

Work as part of a team

Work with on-site equipment

Ensure compliance with third party agencies and vendors

Qualification

Mortgage origination experienceLoan productsEllie Mae-Encompass softwareSales skillsNetworking skillsBanking regulationsCustomer serviceOrganizational skillsTeam collaboration