LeadStack Inc. · 5 months ago
Sr. UX Content Designer
LeadStack Inc. is seeking a Sr. UX Content Designer to join their User Experience team, which is dedicated to making healthcare accessible and understandable. The role involves leading content design for various projects, developing UX content strategies, and collaborating closely with other UX team members.
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Responsibilities
Leading content design for both small and large projects
Developing UX content strategy based on business requirements, including information architecture and user flows
Conducting content audits, evaluating existing experience, and analyzing competitor experiences
Delivering microcopy that meets design system standards
Working with leadership, UX team, and project management to establish sprint deliverables
Researching, evangelizing, and following best practices for UX content strategy and UX writing
Collaborating closely with other UX designers, particularly interaction and visual designers, and UX researchers
Tracking down answers from subject matter experts and other partners
Building alignment between UX team members, product managers, and developers
Meeting grade level requirements and creating content for non-native English speakers
Qualification
Required
7+ years of experience in UX writing, information architecture, and content strategy for products used on a variety of devices
Experience that includes most, if not all, of the above items listed under responsibilities
Figma or Sketch skills
A portfolio showcasing projects with clear, concise UX writing and content strategy artifacts. Case studies are a huge plus
Preferred
An English or Journalism degree (desirable but not required)
Interest and experience in healthcare and health insurance
Taxonomy experience
Understanding of trauma-informed content and trust design
UserZoom testing experience