Cotality · 1 day ago
Associate Professional, Inside Sales- Appraiser Solutions
Oklahoma City, OK
Full-time
Hybrid
Entry Level
$30K/yr - $37K/yr
1+ years expCotality is a company dedicated to making the property industry faster, smarter, and more people-centric. The Associate Professional in Inside Sales will work on a phone-based sales team in the real estate appraisal industry, focusing on customer retention, sales growth, and providing exceptional customer service.
Property InsuranceReal EstateSoftware
Responsibilities
Work on an inside phone-based sales team in the real estate appraisal industry
Product knowledge: Learn and promote company products and services - www.alamode.com
Sales Retention: Help existing customers with their annual subscription renewals
Sales Growth: Engage with existing customers via phone and email to understand their needs and recommend additional suitable products
Order Processing: Accurately process customer orders, ensure timely follow-up
Problem-Solving: Address and resolve customer inquiries, complaints, technical issues and business objections of current and prospective customers in a professional and timely manner
Record Maintenance: Documenting client and prospective client needs, level of engagement, and applicable sales intel
Customer Service: Provide exceptional service to both customers and prospects
Collaboration: Work closely with others on the sales team and in other departments to ensure a seamless customer experience
Qualification
Required
1+ years of customer service experience
Solid written and verbal communication skills
Proficient in Google Chrome, Microsoft Word and Outlook
Able to ask questions and quickly identify solutions for our customers
Comfortable with making cold calls to prospective clients
Strong customer service skills
Coachable and able to implement changes based on constructive criticism
Works well in a team environment as well as independently
Proficient PC skills, including Microsoft Suite
Technologically adept
Preferred
Sales experience preferred but not required
Benefits
Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Up to 16 weeks of fully paid parental leave and a baby stipend.
Multiple medical plan options with mental health and wellness support offerings.
401(k) with company match and vesting after one year.
$400 annual well-being stipend and tuition assistance up to $5,250.
Recognition Rewards, Referral bonuses, exclusive discounts and more!
Company
Cotality
Cotality is a technology firm helping property professionals with data, valuations, surveys and retrofit solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.63MKey Investors
Finance Birmingham
2018-02-12Acquired
2016-07-05Series Unknown· $1.63M
Recent News
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