NEOGOV · 18 hours ago
Animal Care Specialist DOQ
NEOGOV is part of Manatee County Government, which is committed to achieving a no-kill mission for animals. The Animal Care Specialist plays a vital role in providing hands-on care for animals in the shelter, assisting with the adoption process, and ensuring the health and wellbeing of the animals under their care.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assists with all aspects of the adoption process. Provide excellent customer service to visitors, volunteers, and adopters
Positively interacts with volunteers and promotes a team environment
Greets visitors to the shelter, answers questions, and assists visitors with their needs
Delivers excellent, non-judgmental customer service to all visitors, adopters, fosters, and transfer partners in a friendly, informative and professional manner
Provides basic and routine care for animals per department guidelines, including feeding, watering, and light grooming
Supports animals with medical issues, which may include zoonotic disease, by medicating, treating, preparing special diets, observing and reporting, and assisting in the maintenance of required records
Provides socialization, enrichment, and exercise for animals as directed
Identifies behavioral issues and shares observations with team members and leaders. Follows behavior or training plans developed for specific animals
Cleans work areas and preserves physical appearance of buildings and grounds, including scooping, raking, sweeping, mopping, and trash removal. Notes maintenance or repairs needed and reports per protocol
Follows policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and recordkeeping
Strictly adheres to established safety procedures to protect self, co-workers, and the general public
Attends job-specific training classes as assigned by supervisor
Assist Foster Coordinator with foster appointments, supplies, return surveys and inputting information to the database
Support Front Desk function processing adoptions, licenses, money handling and provide good customer service
Respond to customer service in box and provide information about services provided by the facility
Take lost & found reports and follow-up when a match has been found
Works emergency situations (including weather and other extreme conditions) as required, including work in the Emergency Operations Center and pet friendly shelters
Qualification
Required
High school diploma or equivalent
Valid driver's license required with valid Florida driver's license required within 30 days of hire
Able to comprehend and follow oral and written instructions and complete tasks within assigned timeframes
Able to resolve routine situations and problems
Basic knowledge and understanding of open adoption processes
Ability to work with, leash, kennel, walk, and handle dogs, including those with health and/or behavior conditions/concerns including shyness, fearfulness, and aggression; basic ability to identify and speak to medical and behavioral characteristics of dogs
Basic knowledge and understanding of regulatory compliance necessary to successfully perform job duties
Basic knowledge and understanding of computer applications and software programs required to perform job duties
Good written and verbal communication skills and interpersonal skills to be able to interact professionally and effectively with co-workers, management, adopters, volunteers, and other stakeholders
Able to engage professionally during challenging conversations and accurately educate the public
Capable of working under close supervision
Preferred
One or more years of experience as an Animal Care Specialist or similar position
Previous work or volunteer experience with an animal shelter or similar organization desired
Previous customer service experience desired
Benefits
Employee Assistance Program (EAP)
Wellbeing Benefits
Miscellaneous Benefits
Paid Time Off
Insurance
Retirement
Career Wellness
Education Benefits
Flexible Spending Account
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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