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Sterling Fab Tech · 20 hours ago

Field Service Engineer

Dallas, TX

Full-time

Hybrid

Mid Level

$85K/yr - $150K/yr

Sterling Fab Tech is a CNC Machine Tool Sales Company specializing in metal fabrication and processing equipment. They are seeking a Field Service Engineer to provide technical support, installation, and repairs for CNC Machine Tools, ensuring customer satisfaction and proper equipment functionality.

IndustrialIndustrial ManufacturingMachinery Manufacturing

Responsibilities

Support the overall technical needs of our customers and sales team

Provide customers with the details on facility requirements needed to successfully install machines they purchase and assist in the preparation of the installation site

Be on-site for machine deliveries to ensure equipment condition and proper placement

Install machines and accessories at customer sites, including all necessary assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning of machines and accessories

Troubleshoot and repair mechanical, electrical, software and other equipment

Provide training to customers on functions and proper use of equipment and accessories

Visit existing customers to ensure they are satisfied with machine tools after installation

Qualification

CNC Machine ToolsTroubleshooting SystemsBlueprint InterpretationElectrical SchematicsCustomer SupportProfessional AttitudeCommunication SkillsProblem-Solving

Required

You have demonstrated experience in troubleshooting and repairing various systems including mechanical, hydraulic, pneumatic, electrical, controls, and network systems

You are proficient in reading and interpreting blueprints and electrical schematics with precision, ensuring accurate execution of machine installations and repairs

You have excellent communication skills enabling effective interaction with both technical and non-technical stakeholders, ensuring clear understanding of technical requirements and providing exceptional customer support

You are capable of working independently, taking initiative in problem-solving, and efficiently managing tasks such as machine installations, repairs, reporting and technical documentation, while maintaining high standards of quality and professionalism

You are located around DFW. Although this is technically a remote position, you must live one of these areas as that is the primary territory you will be working in

You have experience in troubleshooting and repairing mechanical, hydraulic, pneumatic, electrical, controls and/or network systems

You are able to precisely read and follow blueprints and electrical schematics

You maintain a positive, professional attitude along with the ability to communicate in a professional manner with both technical and non-technical individuals. You will occasionally interface with clients at the management level, and our manufacturers are global suppliers; therefore, a high level of professionalism is expected

Are a highly motivated, self-starter that takes initiative and works well independently and with others

Up to 90% travel may be required for this position