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SouthState Bank · 17 hours ago

Government Lending Insurance Servicing Specialist

Winter Haven, FL

Full-time

Hybrid

Senior Level

5+ years exp

SouthState Bank is a trusted financial partner known for its commitment to helping customers move forward. The Government Lending Insurance Servicing Specialist is responsible for handling SBA 7a & USDA insurance servicing, providing high-quality service to customers, and ensuring compliance with insurance documentation and regulations.

BankingFinanceFinancial ServicesLendingWealth Management

Responsibilities

Team Member will be responsible to service the insurance needs for all the SBA 7a/USDA loans, also known as Government Lending (GL)

Responsible to research and request and confirm coverage as needed for Hazard or Flood

Team Member will be responsible to help with all conversion tasks related to all loans

Assist and respond to audit requests related to all loans regarding insurance

Review the workflow process related to insurance and make recommendations as appropriate, for changes that will gain efficiencies

Team Member will be responsible to Assist SouthState Bank teammates as needed

Attend and complete all Training as defined by Management

Follow and adhere to SouthState Banking and compliance policies

Team Member will be responsible to Report to manager any compliance banking policies violations found in your daily workflow

Assist customers making sure they receive the highest level of service while following the SOP Servicing Guidelines in place at the time and all regulatory requirements related to Flood

Team Member will be responsible to keep the SBA Servicing Manager apprised of any issues that may impair the daily processes or functions of the loan servicing of customers

Responsible to work with the vendors as needed to ensure proper insurance coverage with correct loss payee is in place

Qualification

SBA Loan ServicingFlood Insurance KnowledgeHazard Insurance KnowledgePCFS Loan ManagerExcelSBA SOP ProcessesWordAdobeETRANNavigator FiservAttention to DetailProblem Solving