Assistant Store Director, Client Development jobs in United States
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Saks Global · 19 hours ago

Assistant Store Director, Client Development

positionO5_0709_WOODBURY
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$60K/yr - $65K/yr

Saks Global is a premier destination for luxury off-price fashion, and they are seeking an Assistant Store Director for Client Development. In this role, you will lead personalized client services, coach your team, and drive client engagement strategies to enhance loyalty and sales performance.

Property ManagementReal EstateReal Estate Investment

Responsibilities

Model and reinforce service behaviors that create exceptional customer experiences and foster loyalty
Create memorable in-store experiences tailored to individual clients
Address client concerns related to clienteling program and implementing tailored solutions to improve future interactions
Coach team on asking the right questions and reading customer signals
Lead by example in client interaction and personalization
Refine sales and client strategies by generating insights and adjusting tactics to meet business goals
Adapt outreach client and event strategies based on business needs or feedback
Coach team on actions tied to client engagement, sales goals, and clienteling targets
Use product knowledge to inform strategic business decisions and coaching
Provide coaching and training on credit, loyalty and clienteling strategies
Focus on achieving targets while holding the team accountable for performance and results
Create and execute event strategies, client communication flows and brand standards
Use business insights and calendar planning to drive long-term client development
Act as de facto store leader in the Store Director’s absence, using sound judgment to maintain operations and optimal customer experience

Qualification

Clienteling strategiesCoaching abilityLeadership experienceData analysisEvent executionPlanning skillsCommunication skillsDecision-making skills

Required

Proven leadership experience in a customer-focused, relationship-based retail environment
Deep understanding of clienteling strategies and personalized service best practices
Strong coaching ability in areas of selling, client engagement, loyalty programs, and service recovery
Experience using data and insights to shape sales and client development strategies
Ability to create and execute in-store experiences and events aligned with brand standards
Skilled in driving performance through goal-setting, feedback, and accountability
Strong communication, planning, and decision-making skills
Comfortable making independent operational decisions when acting as store leader
Flexibility to work evenings, weekends and public holidays

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Company

Saks Global

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Saks Global is a a combination of world-class luxury retail and real estate assets.
dateFounded in 2021
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.saksglobal.com

Funding

Current Stage
Late Stage
Total Funding
$2.8B
Key Investors
SLR Credit SolutionsAmazon
2025-05-29Debt Financing· $600M
2024-12-23Debt Financing· $2.2B
2024-07-09Corporate Round

Leadership Team

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Richard A. Baker
Chief Executive Officer

Recent News

Investing.com
Analysis-As Saks teeters, department stores bet on shopping experiences
2026-01-09
The Real Deal
Saks Global sells Neiman Marcus land in SF’s Union Square
2026-01-07
AfroTech
Saks Global CEO Marc Metrick Steps Down Amid Debt Troubles
2026-01-07
Company data provided by crunchbase