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Alldus · 7 hours ago

ServiceNow Solution Architect - ITSM & CSM

United States

Full-time

Remote

Senior Level

$180K/yr - $200K/yr

Alldus is looking for an experienced ServiceNow Architect to join a Partner during a period of growth and investment in the platform. This role involves creating the Technical Roadmap and Solutions for key clients focused on ITSM & CSM, collaborating with clients and leading a development team.

Artificial Intelligence (AI)Recruiting

Growth Opportunities

Hiring Manager

Steven Cochrane

Responsibilities

Collaborating closely with clients, leadership, and a team of professionals within the ServiceNow Development team

Utilize your knowledge & work projects broadly across the board but in particular with advancements in ITSM, CSM & the wider Customer Workflows part of the platform

Gather requirements, create the roadmap & design ServiceNow solutions for external customers & stakeholders

Work on implementations from start to finish, as well as integrations & modernizing the existing platform

Lead the development team, working to ServiceNow best practices for out-of-the-box solutions, as well as with custom solutions/apps as needed for specific requirements