New York State Parks, Recreation & Historic Preservation · 6 days ago
Communications Technician (NYS HELPS)
Jamesville, NY
Full-time
Onsite
Entry Level
$45K/yr - $55K/yr
1+ years expNew York State Parks, Recreation & Historic Preservation is seeking a Communications Technician 1 to manage police communications and maintain necessary records. The role involves receiving emergency calls, dispatching patrols, and ensuring compliance with communication regulations.
Government Administration
Responsibilities
Receive and transmit police messages via radio, telephone, and eJustice portal
Maintain logs, records and written documents required by the Division of Law Enforcement
Maintain professional and composed verbal communication with outside police agencies and the public; maintaining sound customer service practices and meeting the needs of the Agency under sometimes stressful conditions is essential
The incumbent of this position operates an extensive array of law enforcement and emergency related communications equipment as well as computer software
Prioritize all radio and telephone communications. Answer multiple telephone lines. Receive emergency and non-emergency calls for law enforcement and dispatch patrols to respond
Make urgent and important decisions regarding emergency situations based on knowledge, skills, policies and procedures
Perform administrative duties such as data entry and retrieval, information filing and record keeping
Comply with all Federal, State and Local regulations relative to communications and protected data and information
Other duties as assigned
Qualification
Required
Candidates must be a high school graduate or have a high school equivalency diploma and one year of experience as a dispatcher in an emergency service organization
Candidates must pass a physical and medical evaluation including drug test and psychological evaluation to determine fitness to perform the essential duties of the position
Candidate must successfully pass a background investigation
Candidate must possess and maintain a valid driver's license that allows the person to legally operate a motor vehicle in New York State as a term and condition of employment
Candidate must have the physical ability to perform medium lifting
Benefits
Paid Time Off
Health Care Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
Paid Parental / Family Leave
Company
New York State Parks, Recreation & Historic Preservation
The mission of Parks, Recreation, and Historic Preservation is to provide safe and enjoyable recreational and interpretive opportunities for all New York State residents and visitors and to be responsible stewards of our valuable natural, historic and cultural resources.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase