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Velocity Vehicle Group · 19 hours ago

Billing & Revenue Documentation Manager- Nashville, TN

Nashville, TN

Full-time

Onsite

Mid, Senior Level

$90K/yr - $95K/yr

7+ years exp

Velocity Vehicle Group is a rapidly growing company focused on the Commercial Truck Rental and Full-Service Lease markets. They are seeking a Customer Billing & Revenue Documentation Manager to oversee and standardize customer billing operations, ensuring revenue accuracy and enhancing the customer experience.

RailroadTransportation

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the single point of accountability for all customer billing across all product lines by preparing, reviewing, and processing billing for lease, rental, fuel, maintenance, tolls/citations, excess mileage, and other chargeable services

Ensure billing aligns with contract terms, rate schedules, mileage usage, and service documentation

Own complex and high-risk billing scenarios (custom contracts, multi-location accounts, disputed charges and adjustments)

Validate data feeds and system postings; research and correct discrepancies before invoices are released

Manage recurring billing cycles and ensure deadlines are consistently met

Identify and mitigate revenue leakage, billing errors, and systemic root causes

Periodically review and modify invoice presentation to ensure maximum clarity

Reconcile billing activity against operational logs, work orders, mileage reports, and customer agreements

Work closely with Accounting team on revenue recognition, month-end close, and audit support

Serve as an escalation point for internal teams and customers on complex billing questions

Investigate account disputes and provide detailed billing explanations or supporting documentation

Maintain strong customer relationships through prompt and professional communication

Design and implement standardized billing workflows to replace decentralized regional practices

Develop and maintain billing policies, procedures and controls to ensure accuracy, consistency, compliance, and audit readiness

Track and analyze billing accuracy, error rates, re-bills, credits and cycle times

Create exception reporting and communicate results to leadership on ongoing basis

Define billing calendars, cutoffs, and service-level expectations

Lead UAT processes for system upgrades, collaborate with Sales and Credit in new customer onboarding and rate/ contract setup

Establish clear handoffs between Operations, Sales and Biling to reduce rework, delays, and missed billing. Recommend process enhancements to improve efficiency, accuracy, and workflow consistency

Monitor technology trends for ongoing opportunities to increase efficiency while maintaining accuracy

Qualification

Billing expertiseRevenue operationsAccountingERP systemsAdvanced Excel skillsData analysisComplex billing modelsBachelor’s DegreeCustomer supportProcess designCommunication skills

Required

7+ years of experience in billing, revenue operations, or accounts receivable, preferably in transportation, logistics, leasing, or other asset-based industries

Demonstrated experience managing complex, recurring, and usage-based billing models, and multi-location operations

Proficiency with accounting or ERP systems (e.g., SQL-based billing platforms, fleet management systems, SAP, Procede, or similar)

Advanced Excel skills – must be able to demonstrate ability to manage large volumes of data accurately and efficiently beyond single-function calculations (e.g., nested formulas, lookup mastery, filter, sort, & unique array functions, text & date logic (left/right/mid, textjoin), error handling, pivot tables, importing from multiple sources, and cleaning messy data

Demonstrated ability to analyze complex data, perform reconciliations, and resolve discrepancies independently

Experience working in high-volume, deadline-driven environments

Required: Bachelor's Degree in Accounting, Business Administration, Finance, or related field

Preferred

Additional coursework or certifications in billing, accounting, or data analysis is a plus

Benefits

Fantastic Culture

401k + match

Health, Dental & Vision Insurance + HSA & FSA

Employer paid Life Insurance

Paid Vacation Days

Sick Leave

Company perks such as employee discounts, company events and training programs

Excellent Training and Career Advancement Opportunities

Company

Velocity Vehicle Group

Velocity Vehicle Group (VVG) is a privately-owned group of companies that are experts in the commercial vehicle industry across the USA.

Founded in 1998

Nashville, Tennessee, USA

1001-5000 employees

https://www.velocitytruckcenters.com/

H1B Sponsorship

Velocity Vehicle Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2020 (1)