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Principal Financial Group · 23 hours ago

Claim Analyst 2 - Specialty Products

Des Moines, IA

Full-time

Hybrid

Mid Level

$20.34/hr - $36.35/hr

4+ years exp

Principal Financial Group is a purpose-led firm that builds financial tools to help customers live better lives. The Claim Analyst 2 will review, analyze, and make decisions on various claims while ensuring compliance with policy and regulations in a fast-paced environment.

Financial ServicesInsurance

No H1B

Responsibilities

Analyze and adjudicate Specialty Product claims after determining and obtaining all appropriate claim requirements

Analyze enrollment, medical, and vocational information to make effective and timely claim decisions

Maintain fully documented claim file providing a clear and understandable audit trail required for compliance and legal purposes

Identify and refer claims with recommendation for appropriate action to other resources (senior claims personnel, Medical, Law, etc)

Communicate with claimants, employers, and medical providers regarding claim decisions, status, and all other aspects of the claim process in writing or verbally

Prepare claim payments based on appropriate interpretation and administration of multiple different contracts and contract provisions

Perform other job-related duties and special projects as required

Qualification

Claims analysisMedical terminologyLegal terminologyAnalytical skillsAttention to detailCustomer serviceMath skillsPublic relationsProblem solvingDecision makingVerbal communicationWritten communicationTeamwork

Required

4+ years of claims or customer service experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Ability to maintain a high degree of accuracy and pay strict attention to detail

Must be able to work in a team environment

Good analytical, organizational, problem solving and decision-making skills

Ability to maintain confidentiality

Good verbal and written communication skills (must be able to communicate with individuals experiencing illnesses, financial losses, or deaths of loved ones as well as legal and/or medical professionals)

Good math skills

Ability to maintain good public relations with customers (employers, employees)

Preferred

Medical and/or legal terminology and prior Life and Disability or Specialty Product claims experience preferred

Benefits

Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period.

Pension Eligible

Company

Principal Financial Group

Glassdoor3.9

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023.

Founded in 1879

Des Moines, Iowa, USA

10001+ employees