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Dayforce · 2 days ago

Sales Operations Business Partner

United States

Full-time

Remote

Entry, Mid Level

$67K/yr - $120K/yr

2+ years exp

Dayforce is a global human capital management company that seeks a Sales Operations Business Partner to support its Americas Mid-Market sales organization. This role focuses on optimizing sales processes, managing CRM data, and delivering actionable insights to drive sales performance and operational excellence.

Computer Software

Responsibilities

Sales Process Optimization

Identify root causes of friction or inefficiency across the sales cycle using quantitative analysis and data modeling; recommend improvements to increase sales velocity, conversion, and predictability

Partner closely with frontline sales leaders to operationalize best practices, reinforce process adherence, and ensure decisions are grounded in insights rather than intuition

CRM Management & Reporting

Own Salesforce (or applicable CRM) data hygiene, pipeline governance, and reporting accuracy, ensuring the integrity of the data powering sales insights and leadership decisions

Build and maintain dashboards, views, and workflows that empower sellers and leaders to make informed, evidence-based decisions with real-time data

Analytics & Insights

Develop and deliver actionable performance insights, KPIs, and trend analyses for Sales Leadership and cross-functional partners

Conduct deep-dive, ad hoc analysis to identify funnel trends, risk patterns, whitespace opportunities, and other data signals—translating findings into clear narratives and recommendations that shape strategic decisions

Forecasting & Planning Support

Support quarterly and annual planning cycles, including territory design, capacity modeling, and quota allocation, grounded in data integrity and historical performance analysis

Partner with Sales Leadership to drive forecasting accuracy through disciplined data review, improved forecasting behaviors, and ongoing optimization of the forecasting process

Tool Management & Enablement

Support rollout, configuration, and adoption of key sales tools (e.g., Gong, Outreach, ZoomInfo), ensuring tools are leveraged to generate insights and reinforce performance standards

Ensure tools are integrated and aligned with sales motions to maximize productivity, measurement accuracy, and data consistency

Cross-Functional Collaboration

Collaborate closely with Sales, Marketing, Finance, and Customer Success to align on shared metrics, data standards, and operational levers

Act as a strategic business partner to sales leaders, using data and analytical rigor to influence decisions, drive accountability, and highlight opportunities for improvement

Qualification

Sales OperationsSalesforceData AnalysisExcel/Google SheetsForecastingHR Tech ExperienceCommunication SkillsAttention to DetailProblem-SolvingCross-Functional Collaboration

Required

2–4 years of experience in Sales Operations, Revenue Operations, Business Analytics, or a similar data-focused role (ideally within SaaS or a high-growth tech environment)

Proficiency in Salesforce and Excel/Google Sheets, with strong experience building analyses, models, and data-backed insights

Strong analytical toolkit with demonstrated experience manipulating, interpreting, and synthesizing large datasets

Proven ability to apply a data-driven, hypothesis-based approach to problem-solving and strategic decision-making

Comfortable operating in a fast-paced, evolving environment while maintaining clarity, structure, and analytical rigor

Exceptional attention to detail and the ability to prioritize and manage multiple concurrent projects

Strong written and verbal communication skills, with the ability to translate complex data into compelling, story-driven insights for sales and executive audiences