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Nortek Data Center Cooling · 1 day ago

Technical Writer

United States

Full-time

Remote

Mid Level

3+ years exp

Nortek Data Center Cooling is a premier HVAC company focused on energy efficient and sustainable products. The Technical Writer will collaborate with engineers and product managers to develop and maintain technical documentation, ensuring clarity and compliance with standards.

Commercial Real EstateConstructionManufacturingReal Estate

Hiring Manager

Laura Huggins

Responsibilities

Develop clear, detailed, and easy-to-follow work instructions and standard operating procedures (SOPs) for manufacturing processes, equipment uses and assembly tasks

Review and edit existing work instructions to ensure they are up to date with any process

Maintain a comprehensive and organized library of technical documents

Work closely with manufacturing, engineering, and quality teams to gather information about processes, tools and techniques

Conduct interviews with subject matter experts (SME’s) to understand complex manufacturing processes and translate them into simple accurate instructions

Ensure that instructions comply with applicable regulations, safety standards and quality management systems

Collaborate with the illustrator to describe required images to be created

Qualification

Madcap FlareTechnical writingQualityStyle checksElectrical schematicsDocumentation understandingMS OfficeAdobe AcrobatAP style GuideXML authoringCSSInterpersonal skillsWritten communication

Required

3+ years of technical writing experience

Bachelor's degree in technical writing, content creation, communication, or related

Strong understanding of documentation

Excellent interpersonal and written communication skills. Ability to break a complex process into steps or tasks and write the necessary tasks concisely

Ability to read a complex technical document and to pull the relevant information from it to include in a manual

Ability to perform Quality and Style checks for other technical writers

Basic ability to understand electrical schematics and technical documentation

Basic MS Office and Adobe Acrobat skills