Apply on Employer Site

Consilio LLC · 17 hours ago

Information Governance Supervisor

NYC Metro Area

Full-time

Hybrid

Senior Level

$135K/yr - $150K/yr

5+ years exp

Consilio LLC is an Am Law 100 firm seeking an Information Governance Supervisor to oversee information governance functions. This role involves coordinating file management processes, advising on best practices, and providing mentorship to staff while ensuring compliance with firm policies.

EdiscoveryEnterprise SoftwareLegalSoftwareSoftware Engineering

Responsibilities

Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction and/or transfer, with minimal supervision

Oversees outgoing client file transfer requests, involving IT, Records Management, Office of the General Counsel and others as needed

Reviews outgoing client files, complying with the engagement agreement, outside counsel guidelines, and Firm policy

Oversees incoming client file transfers, including downloading from file sharing sites and populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer

Communicates with incoming lateral partners to understand their needs and ensure that their files are transferred efficiently, coordinating with their prior firm as necessary

Ensures that Information Governance and Information Management staff working on client file transfers are completing their tasks accurately and efficiently

Develops modified workflows for client file transfers, as needed, and ensures that team members understand and follow the workflow

Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats

Imports and exports emails to and from PST files using Microsoft Outlook

Reviews personal emails of departing attorneys and partners in preparation for export in accordance with Firm policies

Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms and clients

Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status

Assists, guides and participates in the organization and filing of client emails for retiring partners, departing attorneys and business services professionals

Leads and participates in global information governance projects such as office moves and cleanups

Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices

Monitors weekend and after hours projects, assisting where necessary to meet deadlines

Acts as a representative for the department ensuring that file keeping best practices are followed

Communicates department and Firm best practices to partners, attorneys and business services professionals

Assists business services professionals and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate

Assists in implementing and administering retention and quality control programs

Assists management in determining need for change, and in developing and implementing the same

Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and business services professionals

Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals

Participates in the interviewing, selection and training process

Recommends and implements changes and improvements in methods and procedures to higher level management

Coordinates and oversees department projects, day-to-day operations and long-range plans

Monitors time, attendance, overtime, and expense reports to ensure accuracy and compliance with Firm policies

Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance

Oversees employees' work performance and provides guidance in the resolution of problems

Initiates disciplinary procedures in collaboration with the Human Resources Department

Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service and improved employee relations, in alignment with the Firm's Core Values

Develops and communicates departmental guidelines and procedures

Ensures accurate and timely responses to requests for departmental services

Regular and reliable physical presence

Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others

Manages Firm resources responsibly

Complies with and understands Firm operation, policies and procedures

Performs other related duties as assigned

Qualification

Information GovernanceDatabase SystemsLeadership SkillsRelativityMicrosoft OutlookMicrosoft ExcelData PrivacyAnalytical SkillsCommunication SkillsAttention to DetailOrganizational SkillsConfidentialityTeamwork

Required

Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies

Knowledge of text, pst, msg and zip file types

Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files

Strong leadership skills and the ability to delegate work effectively

Current knowledge of industry best practices, trends and techniques

Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems

Demonstrates effective interpersonal and communication skills, both verbally and in writing

Demonstrates close attention to detail and customer service

Excellent analytical, troubleshooting, organizational, and planning skills

Ability to effectively supervise others

Ability to administer Firm policies and procedures

Ability to handle multiple projects and shifting priorities

Ability to handle sensitive matters and maintain confidentiality

Ability to organize and prioritize work and delegate effectively

Ability to work well in a demanding and fast-paced environment

Ability to work well independently as well as effectively within a team

Ability to use discretion and exercise independent and sound judgment

Flexibility to travel