Bank of Hope · 1 day ago
Premier Banking Officer
Garden Grove, CA
Full-time
Onsite
Entry, Mid Level
$24.04/hr - $28.85/hr
2+ years expBank of Hope is a financial institution that focuses on building strong relationships with its customers. The Premier Banking Officer is responsible for providing financial advice, collaborating with various banking services, and enhancing customer satisfaction while meeting sales goals.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Proactively build relationships with existing and new, consumer and business customers by discovering customers’ needs, to provide financial advice and offer bank products that will meet customers’ financial goals
Collaborate with partnerships within the bank: Treasury Management Services, Mortgage, Credit Card, and Wealth Management; to help customers with specialized financial needs, and to retain and expand profitable relationships
Comply with bank’s policies, procedures, and controls to minimize risk exposures, and be compliant with applicable laws, rules and regulations
Enhance customer satisfaction and build customer loyalty, by consistently engaging and connecting with customers; and exceed service expectations in timely manners, by taking ownership to effectively review and resolve customer issues
Translate goals and expectations into specific executable, weekly and monthly, sales activities to meet or exceed individual assigned goals
Use a consultative approach and effective sales processes, to maximize sales opportunities and effectively deliver sales results
Continuously learn to expand one’s knowledge of features and benefits of deposit, loan, TMS, Wealth Management, and Digital Banking products and services; to become a trusted advisor and subject matter expert whom customers can depend on
Partake in overall branch efforts as a high-level team player, providing banking expertise and support in various banking duties
Qualification
Required
2+ years of financial services industry experience in retail, mortgage, investment, private banking, or commercial banking
Ability to build strong personal connections, utilizing keen listening skills to understand customer needs to provide sound solutions, to meet financial goals resulting in lasting relationships
Excellent communication skills in person and over the phone
Strong desire to educate and encourage customers to connect through Bank of Hope's Digital Banking self-service options
Possess a strong drive to become a top performer and stay resilient to produce top of the line result
Organized and well planned to stay efficient and follow through when closing sales
Highly motivational with the ability to successfully meet team objectives while maintaining high levels of individual performance
Ability to interact with integrity and professionalism with customers and employees
Customer service focus with experience in handling complex transactions across multiple systems
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers
Knowledge and understanding of retail compliance controls, risk management, and loss prevention
Experience using strong business acumen to provide financial services consultations to small business customers
Knowledge and understanding of consumer lending products
Actively participate in branch duties with a strong sense of teamwork
Benefits
Bonus
Benefits
Company
Bank of Hope
Bank of Hope is a banking institution with offices across the US.
1001-5000 employees
H1B Sponsorship
Bank of Hope has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (6)
2023 (9)
2022 (13)
2021 (9)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Dennis Schreyer
Senior Vice President, Corporate Banking Group, Head of Middle Market Loan Syndications
Recent News
MarketScreener
2025-10-14
2025-09-22
2025-08-30
Company data provided by crunchbase