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Prequel Solutions · 1 day ago

Collections Specialist

Indiana, PA

Full-time

Hybrid

New Grad, Entry Level

$16.50/hr - $16.50/hr

Prequel Solutions is seeking highly motivated and goal-oriented individuals to join their Collections team as a Collections Consumer Specialist. In this role, you will be responsible for managing assigned accounts, making outbound calls to collect past due payments, and assisting account holders with various solutions.

Business IntelligenceCloud ComputingManagement ConsultingSoftwareWeb DesignWeb Development

Responsibilities

Manage assigned queues of various account types

Make outbound calls daily to collect past due payments

Work a minimum of 100 accounts daily

Handle inbound calls from account holders

Process and send necessary correspondence for debiting accounts

Offer assistance options to account holders with secured loans who are experiencing payment difficulties

Maintain consistent phone activity throughout the day, outside of scheduled breaks

Qualification

Goal-orientedCollections experienceTeam playerCommunicationProblem-solving skills

Required

Some prior collections experience is a plus, but we are willing to train candidates with a strong aptitude

Goal-oriented with a proven track record of achieving targets

A team player with excellent reliability and attendance

Possess 'thick skin' and maintain professionalism during challenging interactions with account holders

Strong communication and problem-solving skills

Benefits

Significant opportunity to earn up to $1,500 quarterly in incentives by meeting individual and team performance goals, totaling up to $6,000 annually.

Yearly raises based on performance reviews.

Comprehensive benefits package

Opportunities for professional development and advancement.