Apply on Employer Site

Modern Matter · 1 week ago

Warehouse Operations Manager

Virginia Beach, VA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

Modern Matter is a fast-growing luxury brand that specializes in timeless, solid-brass hardware and home accents. They are seeking a Warehouse Operations Manager to lead and manage warehouse associates across various operations, ensuring operational excellence and a high-quality customer experience.

ArchitectureBuilding MaterialConsumer GoodsE-CommerceFurnitureHome DecorInterior DesignRetail

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Maintain direct hiring authority for warehouse associates across inbound (receiving & QC), kitting, assembly, and distribution

Screen, interview, hire, onboard, train, and manage warehouse team members

Handle daily HR-related matters including scheduling, attendance, performance management, coaching, and conflict resolution

Lead teams across the following areas: Inbound Operations: Receiving, item verification, and quality inspections using our Internal Quality Guide, Kitting: Preparing and staging components for assembly and fulfillment, Assembly: Light assembly and finishing of product components, Distribution: Picking, packing, labeling, and outbound shipping

Set staffing levels, schedules, and daily priorities to meet service-level expectations

Enforce safety standards, operating procedures, and performance expectations

Oversee all inbound and outbound warehouse activities

Ensure accurate receipt of goods and quality inspections

Manage inventory stocking, bin locations, and organization

Maintain inventory accuracy through cycle counts and controls

Ensure accurate, timely, and properly packaged outbound shipments

Work within our ERP system to manage receipts, inventory, and orders (training provided)

Ensure accurate system transactions and documentation

Identify inefficiencies and recommend process improvements to support growth

Communicate regularly with Sales regarding order priorities and fulfillment status

Partner with Operations leadership to align warehouse execution with company goals