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Gap International · 5 days ago

Digital Product Program Manager

Springfield, PA

Full-time

Onsite

Senior Level

7+ years exp

Gap International is a global performance consulting company that focuses on producing extraordinary business results for executives and their organizations. They are seeking a highly skilled Digital Product Program Manager to oversee the development and management of their digital product portfolio, ensuring alignment with business objectives and stakeholder needs while driving product development and enhancements.

ConsultingInformation TechnologySmall and Medium Businesses

Responsibilities

Oversee all aspects of digital product development and maintenance, ensuring the development team is fully utilized and delivers within budget

Define project scope and create high-level plans outlining deliverables, schedules, and resource allocation. Ensure all product deliverables align with stakeholder needs prior to development

Facilitate clear and continuous communication between business stakeholders, digital teams, and leadership, including bi-weekly status updates and reports on critical actions and project roadblocks

Proactively identify project risks and resolve issues in a timely manner. Ensure technical impacts and scope changes are clearly communicated and approved

Lead, manage, and coach the digital product development team, fostering an environment of collaboration and growth

Lead and manage the development and lifecycle of digital products, ensuring timely delivery and alignment with business requirements

Work closely with internal business stakeholders, technical architects, and development teams to ensure alignment on product requirements, design, and delivery timelines

Develop repeatable, sustainable processes for the design, implementation, and maintenance of digital products, integrating feedback from clients and internal stakeholders

Own the customer experience for our digital products, ensuring they are well-received, accessible, and effective in meeting client needs

Manage the client licensing process for digital products, addressing issues quickly and maintaining a seamless experience for clients

Ensure consultants are fully knowledgeable and proficient with the suite of digital products available to clients and proactively support them in driving product adoption

Qualification

Product developmentProgram managementSoftware development processesProject management toolsDigital product designCross-functional collaborationVerbal communicationWritten communication

Required

7+ years of experience in product development, program management, or a similar role within digital products, preferably in a consulting or B2B environment

Strong understanding of software development processes, digital product design, and cross-functional collaboration

Familiarity with project management tools and software development methodologies (e.g., Agile, Waterfall)

Excellent verbal and written communication skills, with the ability to articulate complex ideas clearly and effectively to diverse stakeholders

Ability to work collaboratively with cross-functional teams and senior leadership

Potential travel domestically and/or internationally

Current resident or able to relocate to the Philadelphia area