Omni Dallas Hotel · 1 day ago
Rooms | Leader in Development (Center of Excellence)
US-TX-Irving
Full-time
Onsite
New Grad, Entry LevelOmni Dallas Hotel is seeking a Rooms Leader-in-Development for the Omni Las Colinas Hotel, designed to develop recent graduates into successful managers in the hospitality division. The program involves hands-on training in Front Office and Housekeeping operations, focusing on customer satisfaction and staff management.
Hospitality
Responsibilities
Will learn and perform all aspects of Front Office and Housekeeping operations
Oversees the performance of staff and takes corrective actions when necessary
Scheduling of staff
Maintains accurate payroll records to ensure staff are paid correctly
Cleaning and inspecting guest rooms
Responds to guest requests and complaints as required
Monitor’s product inventory and orders additional products as necessary
Interviewing and selection of staff
Follow up on established training steps
Handle guest comments and complaints and ensure guest satisfaction
Communicate with guests and receive feedback
Ensures that all housekeeping and Front Office operations are performed according to Omni Hotels standards
Will be responsible for meeting with the Division head weekly, the Director of Human Resources each month, and the corporate mentor bi-monthly
Qualification
Required
An Associate's degree or higher is required, preferably in Hospitality Management
Must be willing to work 47.5 hours per week with a flexible schedule, including holidays and weekends
Willingness to relocate upon completion of the program to ensure timely promotion to a management role
Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring, and friendly personality
Projects enthusiasm, professionalism, and a positive attitude at all times
Pays precise attention to detail, order, and cleanliness
Has outstanding written and verbal communication skills, and an exceptional phone manner
Able to adapt in a fast-paced, constantly changing environment within a dynamic work schedule
Preferred
Previous Housekeeping or Rooms Division experience is preferred
Previous experience in a hotel or a related field preferred
Company
Omni Dallas Hotel
Located in the center of the revitalized downtown Dallas, Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, the Dallas Arts District and more.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase