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Redfin · 1 day ago

Tour Coordinator (Temporary) - Chicago

United States

Full-time

Remote

New Grad, Entry Level

Redfin is a full-service brokerage aiming to redefine real estate in the consumer's favor. They are seeking a seasonal Tour Coordinator to coordinate home showings for buyers, ensuring a smooth customer experience.

InternetMarketplaceOnline PortalsProperty ManagementPropTechReal EstateReal Estate BrokerageRentalRental Property

Responsibilities

Take inbound requests to tour properties via email, phone, and the Redfin site and apps

Coordinate with listing agents to confirm that properties are available for showing

Coordinate with buyer's agents and clients to schedule and reschedule home showings

Use online tools that allow you to track customer progress and share information across teams

Qualification

Customer service experienceTask jugglingTechnology adaptabilityAttention to detailClient experience commitment

Required

Customer service experience required, including using email and phone

Ability to juggle many tasks and transition smoothly from one to the next in a fast-paced setting

Excellent attention to detail

Comfortable with consistently updated technology and adapting to changes

Commitment to delivering the best client experience in real estate

Benefits

Paid sick leave

Company

Redfin

Glassdoor3.7

Redfin is a technology-driven residential real estate brokerage with the country’s most-visited real estate brokerage website. It is a sub-organization of Rocket Companies.

Founded in 2004