NEOGOV · 20 hours ago
POLICE DISPATCHER I
Montebello, CA
Full-time
Onsite
Entry Level
$60K/yr - $75K/yr
1+ years expNEOGOV is seeking a Police Dispatcher I for the City of Montebello. The role involves dispatching and recording information while maintaining contact with police officers in the field, assisting with booking functions, and performing related tasks as necessary.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Performs public safety dispatch duties on an assigned shift to support police functions; receives emergency and business inquiries concerning questions, problems, crimes, and emergencies; determines nature and priority of calls, locations of incidents, and how to respond; maintains field contact with police officers, providing records information; indexes case records and incident reports; answers telephone lines, providing information and routing callers to appropriate staff; supplies a variety of information to Department visitors; assists with the maintenance of daily logs; operates a teletype system to request and send information; maintains emergency notification data for City businesses; monitors holding areas when occupied; confirms outstanding warrants with other law enforcement agencies; assists with the search, booking, and interrogation of suspects and prisoners
Qualification
Required
Possession of an appropriate California driver's license
Possession of a National Crime Information Center certificate insuring knowledge of laws and rules concerning nationwide teletype system, or ability to obtain within six months of initial appointment
Ability to complete the required California Commission on Peace Officer Standards and Training Basic Dispatcher course within one year of initial employment
Graduation from high school or G.E.D. is desirable
One year of experience in a responsible office assistance or dispatching position, preferably working with a police or other public safety agency
Basic functions, procedures, and policies of public safety operations
Laws and regulations governing the release of information from law enforcement agency records
Modern office methods, equipment, and procedures including automated equipment and software related to dispatch and office support functions
Proper telephone techniques and procedures
Geography of the local community
Operation of regulations governing the use of radio and teletype equipment
Booking and holding procedures and regulations
Compile, maintain, process, and prepare a variety of records and reports related to dispatch operations
Take complaints, gathering essential information for expeditious and accurate disposition of complaint
Operate radio, telephone, teletype, and automated equipment
Type at a prescribed speed of 40 words per minute
Interpret the policies, functions, and procedures of the Police Department
Assist with booking procedures
Follow oral and written instructions
Think clearly and act quickly and calmly in emergency situations
Maintain courteous and tactful but firm relationships with the public
Establish and maintain cooperative working relationships
Communicate effectively orally and in writing
Benefits
CalPERS 2.7% @ 55 or 2% @ 62, depending on member status
Classic members pay 8% toward their employee contribution to CalPERS
New CalPERS members pay 7.5% toward their CalPERS retirement
11 medical plans available, including dental & vision coverage, maximum paid by City is $1,650.00/mo. (3+-party coverage)
Or in lieu of coverage, $350 per month medical incentive plan
12 paid Holidays
Up to 80 Vacation leave hours
Up to 96 Sick leave hours
$30,000 term life insurance, $30,000 AD&D
30 hours bereavement leave per eligible incident
Up to $1,500 per year tuition reimbursement (ANNUAL BUDGET PERMITTING)
Deferred compensation plan available
Bilingual pay available upon testing up to $225/month
Education Incentive Pay
Certificate Pay
Long Term Disability Program
Longevity Incentive Pay
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase