Raas Infotek · 1 day ago
Network Technician
Raas Infotek is seeking a Network Technician to support and manage network infrastructure and related devices. The role involves responding to incident tickets, installing and maintaining network hardware, and ensuring compliance with company standards and safety protocols.
Responsibilities
Respond to ServiceNow incident tickets
Patching cable installation and recovery
Installing power leads
Installing, removing or swapping equipment
Locating and or identifying network circuits and tagging the demark location
Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support
Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents
Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence
Troubleshooting and patching power cables
Identifying a switch port location
Pinging key Devices and performing DNS lookups
Troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor’s technician is at the site
Assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks)
Perform IMAC activities for end user business LAN and voice devices
Adhere to Company change management procedures and practices
Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.)
Adhere to Company’s Business Continuity Plans and Disaster Recovery Plans
Provide smarthands support for other telecommunications infrastructure, including, but not limited to:
Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required)
WiFi and BLE systems
Microwave systems installation, maintenance, troubleshooting and repair
Radio systems (HF, VHF, UHF, 2-way, radar, …) installation, maintenance, troubleshooting and repair
VSAT installation, maintenance, troubleshooting and repair
Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M
LpWAN (low-power WAN) systems such as LoRaWAN
Other IIoT/OT systems
Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair
IP Telephony (IPT) installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore)
Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:
Company Design and Engineering Teams
Global IT Service Desk
IT Operations Center (ITOC)
Telco’s
Managed service providers
Company BU’s
Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects (“MCPs”)) and Merger, Acquisition, and Divestiture (“MAD”) projects as guided and required by the network team
Participate, as requested, in Root Cause Analysis, post incidents
Qualification
Required
Experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company
Experienced in racking, stacking, cabling and decommissioning of network hardware devices
Experienced in Site Services support for network device maintenance and support (console/remote)
IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony (“IPT”), and Radio Frequency (“RF”) equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal (“VSATs”)
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
H1B Sponsorship
Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (62)
2022 (44)
2021 (61)
2020 (44)
Funding
Current Stage
Growth StageCompany data provided by crunchbase